3i Infotech Limited provides IP based software solutions.
Business Segments
The company operates through four segments: Application, Automation, Analytics (AAA), Infrastructure Management Services (IMS), and Business Process Services (BPS) segments.
Application, Automation, Analytics (AAA)
This segment encompasses a range of services aimed at optimizing business processes through automation and comprehensive analytics tools. The Center of Excellence in Automation, Testing, and Oracle Applica...
3i Infotech Limited provides IP based software solutions.
Business Segments
The company operates through four segments: Application, Automation, Analytics (AAA), Infrastructure Management Services (IMS), and Business Process Services (BPS) segments.
Application, Automation, Analytics (AAA)
This segment encompasses a range of services aimed at optimizing business processes through automation and comprehensive analytics tools. The Center of Excellence in Automation, Testing, and Oracle Applications facilitates innovative automation solutions, while platforms, such as FlexiB+ and Momenta deliver advanced data insights. NuRe Campus offers cloud-based ERP services tailored specifically for the education sector, emphasizing holistic transformations through the synergy of automation and analytics for achieving defined business objectives.
Infrastructure Management Services (IMS)
This segment specializes in Enterprise Digital Infrastructure Management, focusing on improving operations through customized solutions. From data center management to networking and end-user computing services, the company ensures optimal cloud migration and secure connectivity. These services intent to bolster reliability, enhance scalability, and contribute to reduced infrastructure costs.
Business Process Services (BPS)
This segment elevates customer engagement by enhancing growth trajectories through artificial intelligence and automation services. Solutions provided include digital customer service, digital sales, and digital collections, which cater to an array of industries. The positioning of platforms, such as GigExpert and MAXSIGHT facilitates enhanced collaboration and data-driven decision-making for client organizations, while the innovative NuRe Velocity ecosystem streamlines deployments and improves customer experience through efficient operations.
Business Strategy
The company's business strategy is predicated on fostering innovation while maintaining a keen understanding of customer needs and market dynamics. The company adopts an agile, startup-like mindset to remain flexible and respond swiftly to the changing landscape. By focusing on localized solutions, it maximizes profit margins in various markets, ensuring tailored offerings that align perfectly with regional demands.
Central to the company’s strategy is a robust emphasis on customer centricity. By continuously engaging with clients, the company seeks to understand their challenges and pain points comprehensively. This feedback loop assists the company in innovating and refining its offerings, ensuring they resonate with customers and contribute to achieving tangible business results. The proactive approach of crafting customized solutions enhances customer satisfaction and loyalty, leading to repeat business.
Products and Services
The company provides a comprehensive array of products and services designed to facilitate organizations in their digital transformations. The company’s offerings are anchored in cutting-edge technologies and are focused on meeting the diverse needs of its clients.
Cloud Consulting Services: These services help organizations manage their cloud journeys effectively, optimizing their cloud architecture and ensuring alignment with business objectives.
Digital Business Process Services (BPS): This involves an array of integrated digital solutions designed to enhance customer experiences while streamlining operational processes. This includes customer lifecycle management, sales, collections, and tech helpdesk services.
Infrastructure Management Services: The company aids clients in managing and optimizing their data center operations, ensuring robust cloud service integration, cybersecurity measures, and workplace services.
Application, Automation, and Analytics (AAA): This extensive suite includes application modernization, automation services, and analytics tools that help organizations derive insights from their data for better decision-making.
Advanced Tech Services: The company offers services related to IoT, Cognitive Computing, and Edge Computing, assisting businesses in adopting novel technologies for competitive advantage.
Enterprise Resource Planning (ERP) Solutions: NuRe Campus serves the educational sector by providing cloud-based ERP solutions that cater to the specific needs of academic institutions.
Geographical Markets
The company operates on a global scale, serving clients in approximately 20 countries, including regions, such as the United States, the United Kingdom, Saudi Arabia, and India. Its geographical market penetration is bolstered by strategically located offices and a robust network of partnerships. The widespread presence allows the company to cater to diverse clientele across various sectors and industries.
Customers
The company serves a diverse array of clients across multiple sectors, leveraging its extensive industry experience and diversified portfolio of services. The company caters to significant customer bases in sectors, such as banking and finance, insurance, telecommunications, government, and education.
Sales and Marketing
The company adopts a multifaceted approach to sales and marketing, ensuring its offerings reach a wide audience effectively. Its marketing strategy encompasses digital marketing, direct sales, and strategic partnerships with other technology firms, which aid in extending its market reach and expand customer bases.
This approach facilitates targeted marketing campaigns that resonate with specific industry needs while providing platforms for showcasing technological innovations. The channels used for distribution include both direct engagement with clients through sales teams and indirect channels through partnerships with resellers or other service providers.
The company’s solutions are promoted through various digital platforms, networking events, and industry conferences, which serve as opportunities to engage potential clients face-to-face and communicate the value of its comprehensive portfolio.
History
3i Infotech Limited was founded in 1993. The company was incorporated in 1993.
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