Tatung System Technologies Inc. engages in the design, research and development, and sale of computer software and hardware, and informatization and digital transformation services.
Business Segments
The company operates through several key segments, each with a distinct focus and operational mandate:
System Integration Business Group
This segment is responsible for providing comprehensive ICT system integration services, including the design, implementation, and maintenance of complex IT in...
Tatung System Technologies Inc. engages in the design, research and development, and sale of computer software and hardware, and informatization and digital transformation services.
Business Segments
The company operates through several key segments, each with a distinct focus and operational mandate:
System Integration Business Group
This segment is responsible for providing comprehensive ICT system integration services, including the design, implementation, and maintenance of complex IT infrastructures for enterprise and government clients.
OneService Business Group
This segment has developed the tsti OneService brand, which offers a full suite of digital services from AI to Edge. This includes network security services, AI platform applications, big data management, cloud and container services, data center modernization, and edge computing.
ICT Integration Business Group
This segment focuses on the integration of information and communication technologies, providing solutions that enhance connectivity, collaboration, and operational efficiency. The company’s offerings include unified communications, collaboration tools, and smart surveillance systems, all designed to support the digital transformation of client organizations.
Cloud and Consulting Services Business Group
This segment provides cloud services in private, public, and hybrid models, supporting IaaS, PaaS, and SaaS solutions. The company integrates its own branded solutions with those of leading international vendors to offer scalable, secure, and flexible cloud architectures.
Digital Finance Business Group
This segment provides digital solutions for the financial sector, including secure transaction platforms, data analytics, and compliance management.
Smart Terminal Business Group
This segment focuses on the development and integration of smart terminal devices and solutions, supporting applications in manufacturing, healthcare, government, and other sectors.
The company’s subsidiaries further enhance its business segments:
Qunhui Business Technology: Specializes in OT SI, providing operational technology system integration, product agency, and consulting services. The company’s strategy is to complement the parent company’s ICT SI model, focusing on fast-turnaround OT channel products, software, and digital output solutions.
Tatung System Technologies (Shanghai): Focuses on ICT system integration for cross-strait Taiwanese enterprises, as well as the agency of innovative and differentiated product solutions in the Greater China region.
Xie Zhi United Technology: Drives growth through software distribution, cybersecurity products, professional services, and cloud services.
Business Strategy
The company’s long-term development plan is guided by the principles of service orientation, technological depth, and sustainable innovation. The company aims to build competitive advantages and seize market opportunities through smart application integration, deepening cloud platforms, ESG sustainability practices, and digital transformation services. The company’s tsti OneService brand is positioned as a customer-centric, service-oriented platform, with a focus on delivering value and an exceptional customer experience.
The company is committed to deepening its cloud and AI application services, leveraging its technical foundation in cloud-native container platforms, AIoT smart city solutions, and software cloudification. The company’s proprietary brands, tsti OneCloud and tsti OneAi, are at the forefront of its efforts to capture emerging technology opportunities in the enterprise cloud and AI application markets.
The company’s strategy also includes the development of smart terminal integration solutions and the creation of smart security applications. The company’s open platform architecture, combined with AI edge computing technology, enables the delivery of customized security system integration services, supporting the digital transformation and operational resilience of client organizations.
The company is actively investing in the research and development of proprietary software, focusing on customer experience solutions and ESG zero-carbon sustainability solutions. The company’s internationalization strategy includes plans to expand into the ASEAN market with its competitive cloud services and proprietary software solutions, positioning as a regional cloud service and software provider.
Products and Services
The company offers a comprehensive portfolio of products and services designed to support the digital transformation and sustainable development of its clients. The company’s offerings include:
System Integration Services: Design, implementation, and maintenance of complex ICT infrastructures, including hardware, software, and network integration for enterprise and government clients.
tsti OneService Platform: A full-spectrum digital service platform providing AI platform applications, big data management, cloud and container services, data center modernization, edge computing, and network security services.
Cloud Services (tsti OneCloud): Private, public, and hybrid cloud solutions supporting IaaS, PaaS, and SaaS models. The company integrates its own branded solutions with those of leading international vendors to offer scalable, secure, and flexible cloud architectures.
AI and Big Data Solutions: Development and deployment of AI-driven applications, including intelligent chatbots, knowledge management platforms, and customer experience management systems.
Cybersecurity Services: Comprehensive information security services, including security testing, account protection, document protection, data protection, ransomware defense, and cybersecurity talent training.
Smart Terminal Solutions: Integration of smart terminal devices and systems for applications in manufacturing, healthcare, government, and other sectors, enhancing productivity and user experience.
Professional Consulting Services: Strategic planning, deployment, and optimization of ICT, cloud, and digital transformation initiatives.
Proprietary Software Development: Ongoing investment in the development of proprietary software products, including intelligent cloud customer service, intelligent chatbots, enterprise knowledge management platforms, and ESG zero-carbon sustainability solutions.
The company’s products and services are designed to be customer-centric, service-oriented, and aligned with the latest technological and sustainability trends.
Geographical Markets
The company primarily serves the domestic market in Taiwan, with the majority of its sales concentrated in the local market. The company also has a presence in the Greater China region through its subsidiary, Tatung System Technologies (Shanghai), which focuses on ICT system integration and innovative product agency for cross-strait Taiwanese enterprises. The company is actively planning to expand into the ASEAN market with its competitive cloud services and proprietary software solutions, aiming to become a regional cloud service and software provider.
Customers
The company’s customer base includes enterprise clients, government agencies, financial institutions, manufacturing companies, healthcare organizations, telecommunications providers, retail businesses, and small and medium-sized enterprises (SMEs).
Trade Names
The company’s proprietary brands include tsti OneService, tsti OneCloud, tsti OneAi, and tsti OneSoftware. The company has obtained certifications such as ISO 14001, ISO 20000, ISO 27001, and is in the process of implementing ISO 27701.
Sales and Marketing
The company employs a multi-channel sales and marketing strategy to reach its target markets. The company’s sales channels include direct sales to enterprise and government clients, as well as distribution through its subsidiaries and partners. The company leverages its BiNGLE (www.bingle.com.tw) e-commerce platform to enhance the visibility and competitiveness of its professional workstation products.
The company’s marketing efforts focus on promoting its proprietary brands, such as tsti OneService, tsti OneCloud, tsti OneAi, and tsti OneSoftware, as well as its ESG and sustainability solutions. The company organizes educational training, participates in industry events, and conducts supplier and customer engagement activities to promote its products and services.
Environmental Laws
The company adheres to international standards such as ISO 14001 (environmental management), ISO 20000 (information service management), ISO 27001 (information security management), and is implementing ISO 27701 (privacy information management).
History
Tatung System Technologies Inc. was founded in 2000.