Juma Technology Corp., a convergence systems integrator, provides a suite of services for the implementation and management of an entity’s data, voice, and video requirements. It focuses on providing converged communications solutions for voice, data, and video network implementations for various vertical markets with an emphasis in driving long-term professional services engagements, maintenance, monitoring, and management contracts.
Lines of Business
The company's key lines of business are H...
Juma Technology Corp., a convergence systems integrator, provides a suite of services for the implementation and management of an entity’s data, voice, and video requirements. It focuses on providing converged communications solutions for voice, data, and video network implementations for various vertical markets with an emphasis in driving long-term professional services engagements, maintenance, monitoring, and management contracts.
Lines of Business
The company's key lines of business are Hosted Telephony Services (HTS); Converged Management Platform (CMP); and Enterprise Session Management (ESM).
Hosted Telephony Service: The Hosted Telephony Service allows a small to medium size business to gain the features and functionality of fortune 500 firms without purchasing a corporate private branch exchange (PBX) and without equipment overhead and maintenance problems. The service includes carrier services, maintenance of core Data Center equipment, management, moves and changes, and monitoring. It offers hosted service which allows customer to mix and match local dial tone, hosted dial tone, hosted PBX, and on-premise survivable PBX into a custom service that matches the customer’s business and technology requirements.
Converged Management Platform: The Converged Management Platform is an intelligent distributed software platform that converges monitoring of voice and data equipment, which also enables remote management of the different layers of a client’s network and systems infrastructure to provide a unified view of the health and status of an entire network. The Platform allows assessments of the overall systems health and the operation and availability of each component contributing to the business services, such as voicemail phone registration, call accounting, and call center applications. The software platform is provided as a service to Service Bureau Operators in enabling them to monitor and manage their end-clients facilities. The company offers remote monitoring and alarming, business process correlation and dashboard system, fault isolation and analysis services, enabling remote programming services, enabling release upgrade management, application topology and event management, and OSS integration services.
Enterprise Session Management: The Enterprise Session Management is a managed services software solution that enables customers to preserve their investment in existing telecommunications systems while transitioning to voice over Internet protocol (VoIP). Enterprise Session management transforms PBX systems into an enterprise-wide telephony platform. The enterprise session management platform enables carrier class routing and session management functionality that is vendor and carrier agnostic made specifically for enterprise or business customers.
Customers
The company provides goods and services to New York State government agencies, local government agencies, municipalities, and educational institutions, pursuant to New York State contracts.
Suppliers
The company’s suppliers include Avaya, Genband, Global Crossing, and Level-3.
Competition
The company’s competitors include Carousel Industries of North America, Inc.; Cross Telecom Corporation; North American Communications Resources, Inc; Verizon; and AT&T.
History
Juma Technology Corp. was founded in 2002.