FullNet Communications, Inc., through its subsidiaries, operates as an integrated communications provider.
The majority of the company's focus going forward is on its revenue and customers coming from three primary types of service: mass notification services using text messages and automated telephone calls, equipment colocation and related services, and customized live help desk outsourcing service.
The company's subsidiaries include FullNet, Inc. (FullNet), FullTel, Inc. (FullTel), FullWeb,...
FullNet Communications, Inc., through its subsidiaries, operates as an integrated communications provider.
The majority of the company's focus going forward is on its revenue and customers coming from three primary types of service: mass notification services using text messages and automated telephone calls, equipment colocation and related services, and customized live help desk outsourcing service.
The company's subsidiaries include FullNet, Inc. (FullNet), FullTel, Inc. (FullTel), FullWeb, Inc. (FullWeb), and CallMultiplier, Inc. (CallMultiplier). Through CallMultiplier, Inc., its wholly owned subsidiary, the company offers a comprehensive cloud-based solution to consumers and businesses for automated mass texting and voice message delivery. The company serves groups throughout the United States and Canada that come from a wide range of industries, including religious groups, non-profit companies, schools and universities, businesses, sports groups, staffing companies, property management groups, government entities, and more. These customers use CallMultiplier to quickly send important and informational messages to groups ranging in size from five to more than 250,000 people. The company exclusively focuses on messages that recipients have asked for or otherwise desire to receive. Sending unsolicited marketing or any unlawful messages through CallMultiplier is a violation of the company's Terms of Service.
The company markets its carrier neutral colocation solutions in its data center to competitive local exchange carriers, Internet service providers and businesses that need a physical presence in the Oklahoma City market. The company's data center is telco-grade and provides customers a high level of operative reliability and security. The company offers flexible space arrangements for customers and 24-hour onsite support with both battery and generator backup.
The company's customized live help desk outsourcing service is used by companies that want the benefit of having someone answer the telephone and respond to email 24 hours a day.
Business Strategy
The company's strategy is to meet the customer service requirements of retail, business, educational and government advanced voice and data solutions users in its target markets, while benefiting from the scale advantages of its existing infrastructure. The key elements of the company's overall strategy with respect to its principal business operations are to generate internal sales growth and target strategic acquisitions.
Advanced Voice and Data Solutions
The company's primary advanced voice and data solution is marketed under its CallMultiplier brand name. CallMultiplier is a comprehensive cloud-based solution to consumers and businesses for mass notification services using text messages and automated telephone calls. CallMultiplier streamlines and automates delivery of time sensitive voice and text messages to groups. The company's customers include sports teams, businesses, religious groups, schools, staffing companies, government entities, property management groups, non-profit companies, clubs and civic groups throughout the United States and Canada.
Internet Access Services
The company provides Internet access services to individual and small business customers located in Oklahoma on a retail basis. Under the FullNet brand, the company provides its customers with Internet connectivity, as well as direct access to a wide range of Internet applications and resources, including electronic mail.
Competition
Mass Notification Service Providers
The company competes with a wide array of established and emerging companies. Notable competitors include Twilio, Inc.; Everbridge, Inc.; OnSolve, LLC; Call-Em-All, LLC; CallFire, Inc.; OnTimeTelecom, Inc.; and EZ Texting.
History
The company was founded in 1995. It was incorporated in 1995. It was formerly known as CEN-COM of Oklahoma, Inc. and changed its name to FullNet Communications, Inc. in December 1995.