Digerati Technologies, Inc., through its subsidiaries, provides cloud services specializing in Unified Communications as a Service (UCaaS) and broadband connectivity solutions for the business market.
The company's subsidiaries are Verve Cloud, Inc., a Nevada corporation; Verve Cloud, Inc., a Texas corporation; T3 Communications, Inc.; Nexogy, Inc.; and Next Level Internet, Inc.
The company's product line includes a portfolio of Internet-based telephony products and services delivered through...
Digerati Technologies, Inc., through its subsidiaries, provides cloud services specializing in Unified Communications as a Service (UCaaS) and broadband connectivity solutions for the business market.
The company's subsidiaries are Verve Cloud, Inc., a Nevada corporation; Verve Cloud, Inc., a Texas corporation; T3 Communications, Inc.; Nexogy, Inc.; and Next Level Internet, Inc.
The company's product line includes a portfolio of Internet-based telephony products and services delivered through its cloud application platform and session-based communication network and network services, including Internet broadband, fiber, mobile broadband, and cloud Wide Area Network (WAN) or Software-defined Wide Area Network (SD WAN) solutions.
The company provides enterprise-class, carrier-grade services to the small-to-medium-sized business (SMB) at cost-effective monthly rates. Its UCaaS or cloud communication services include fully hosted Internet Protocol (IP)/private branch exchange (PBX), video conferencing, mobile applications, Voice over Internet Protocol (VoIP) transport, Session Initiation Protocol (SIP) trunking, and customized VoIP services all delivered Only in the Cloud. The company's broadband connectivity solutions for the delivery of digital oxygen are designed for reliability, business continuity and to optimize bandwidth for businesses using its cloud communication services and other cloud-based applications.
As a provider of cloud communications solutions to the SMB, the company is seeking to capitalize on the migration by businesses from the legacy telephone network to the IP telecommunication network and the migration from hardware-based on-premise telephone systems to software-based communication systems in the cloud.
The company's cloud solutions offer the SMB reliable, robust, and full-featured services at affordable monthly rates that provides for integration with other cloud-based systems. By providing a variety of comprehensive and scalable solutions, the company can cater to businesses of different sizes on a monthly subscription basis, regardless of the stage of development for the business.
Products and Services
The company provides a comprehensive suite of cloud services specializing in UCaaS solutions for the business market. Its product line includes a portfolio of Internet-based telephony products and services delivered through its cloud application platform and session-based communication network and network services, including Internet broadband, fiber, mobile broadband, and cloud WAN or SD-WAN solutions. The company provides enterprise-class, carrier-grade services to the SMB. Its UCaaS or cloud communication services include fully hosted IP/PBX, video conferencing, mobile applications, VoIP transport, SIP trunking, and customized VoIP services all delivered Only in the Cloud. The company's broadband connectivity solutions for the delivery of digital oxygen are designed for reliability, business continuity and to optimize bandwidth for businesses using its cloud communication services and other cloud-based applications.
Voice over Internet Protocol Networks
Packet switching can be used within a data network or across networks, including the public Internet. The Internet itself is not a single data network owned by any single entity, but rather a loose interconnection of networks belonging to many owners that communicate using the IP. By converting voice signals to digital data and handling the voice signals as data, it can be transmitted through the more efficient switching networks designed for data transmissions and through the Internet using the IP. The transmission of voice signals as digitalized data streams over the Internet is known as VoIP.
Cloud Communications
The company operates a cloud communication network that consists of a VoIP switching system and cloud telephony application platform. Its network allows it to provide end-to-end cloud telephony solutions designed to provide significant benefits to businesses of all sizes, with single or multiple locations. The integration of the company's cloud communication platform and global VoIP network allows it to provide its customers with virtually any type of telephony solution, including video conferencing, on a global basis.
Broadband Connectivity
The company operates as an internet service provider (ISP) in California and Florida through a broadband network engineered and built to deliver broadband solutions to its customers in the regional markets served by it. The company's broadband network utilizes various network technologies, including fiber and wireless technology. Its IP layer of the ISP network incorporates SD WAN technology for optimization of bandwidth and business continuity. The company also deploys mobile broadband solutions to serve as a diverse network back-up for Internet connectivity.
Strategy
The company's strategy is to target the small to medium-sized business market and capitalize on the wave of migration from the legacy telephone network to cloud telephony. It will continue to focus its sales and marketing efforts on developing vertically oriented solutions for targeted markets primarily focusing on municipalities, banking, healthcare, legal services, and real estate. In addition, the company will continue to partner with its distributors and value-added resellers (VARs) to expand its customer base.
The company's cloud-based technology platform enables it and its VARs to deliver enhanced voice services to their business customers. The features supported on the company's cloud communication platform include all standard telephone features and value-added applications such as voicemail to email, VoIP peering, teleconferencing, interactive voice response (IVR) auto attendant, and dial-by-name directory. The company's system provides its customers and VARs with a migration path from a traditional PBX system to a complete cloud-based PBX solution.
The company's strategic initiatives include:
A continued emphasis on the company's UCaaS/cloud communication business, which operates in a segment of the telecommunications industry that continues to experience solid growth as businesses migrate from legacy phone systems to cloud-based telephony systems and implement hybrid 'stay at home' teleworking environments.
Enhancements to the company's UCaaS solutions to include collaboration tools and integration with third-party systems that improves the company's business customers' internal communication and engagement with underlying customers.
Continued enhancements to the company's broadband product portfolio and the delivery of 'digital oxygen' to the company's business customers.
A disciplined approach to evaluating additional accretive acquisitions as the company continues to target local and/or regional UCaaS/cloud telephony providers, which have excelled in their market with that 'local' touch when serving their business customers.
A continued focus on the U.S. market of SMBs, of which a significant portion has not yet migrated to a UCaaS or cloud communication solution.
A continued emphasis on the company's channel strategy that enables its agents and Partners to offer cloud and session-based communication services to the business market, primarily the SMB.
Continued enhancement of the company's infrastructure and back-office systems to streamline operations and automate processes for efficiency, all which support both its organic and acquisition growth model.
Implementing a total support model (pre and post sales) for building a world-class service delivery and help desk organization.
Customers
The company relies on various suppliers to provide services in connection with its VoIP and UCaaS offerings. Its customers include businesses in various industries, including healthcare, banking, financial services, legal, real estate, and construction.
Government Regulation
As a provider of Internet voice communications services, the company is subject to regulation in the U.S. by the Federal Communications Commission (FCC). Some of these regulatory obligations include contributing to the Federal Universal Service Fund, Telecommunications Relay Service Fund and federal programs related to number administration; providing access to E-911 services; protecting customer information; and porting phone numbers upon a valid customer request, and complying with rules to mitigate Robocalls under the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, FCC's Secure Telephone Identity Revisited (STIR)/Signature-based Handling of Asserted Information Using toKENs (SHAKEN) protocols, and any response to Traceback requests from the FCC's industry consortium- Industry Traceback Group.
The company has the necessary authority under Section 214 of the Communications Act to operate as a domestic and international carrier. It is considered a non-dominant domestic interstate carrier subject to minimal regulation by the FCC.
History
The company was founded in 1993. It was incorporated in the state of Nevada in 2004. The company was formerly known as ATSI Communications Inc. and changed its name to Digerati Technologies, Inc. in 2011.
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