Cortelco Systems Puerto Rico, Inc. operates as a value-added reseller of third-party brands of voice, data, security, applications, transmission services and telephone billing services. The company offers PBX customer premise new equipment and additions, including the IP based voice and data communication, as well as maintenance contracts and services.
The company also engages in the resale of Puerto Rico Telephone (PRT – the local main telephone company) services to the local users of intra-is...
Cortelco Systems Puerto Rico, Inc. operates as a value-added reseller of third-party brands of voice, data, security, applications, transmission services and telephone billing services. The company offers PBX customer premise new equipment and additions, including the IP based voice and data communication, as well as maintenance contracts and services.
The company also engages in the resale of Puerto Rico Telephone (PRT – the local main telephone company) services to the local users of intra-island calls, ISDN, T1, and other services excluding the long distance outside Puerto Rico. It conducts majority of its business in Puerto Rico, and also sells telephone equipment and provide services in the Caribbean and Latin America.
Products and Services
The company integrates, programs, installs, and services voice and data communications systems, such as customer premise PBXs, call centers, voice over IP systems, interactive voice switches, data switches, routers, firewall, security systems, and CTI applications, as well as reselling computers and local area networks to enterprises and businesses of various sizes. PBXs are private telephone switching systems, usually located on a customer’s premises, which provide telephone services within the customer's premises, as well as access to the public switched network. The company offers telephony billing service.
Customers
The company’s customers include large and medium sized businesses, as well as various small customers.
Suppliers
Cortelco also has entered into business arrangements with suppliers, such as Microsoft Corporation to sell its products of infrastructures and applications in the telecommunication area; Cisco Systems, Inc. to sell its products in the area of data and security; McAfee, a security software provider for networks; Juniper, a router and LAN security provider; and Extreme Network, a network switch provider to complement Cortelco’s business. Cortelco integrates, sells, installs, and services the voice and data communications of various equipment manufacturers, including Avaya, Mitel, eOn, Nortel, Lucent, Hitachi, NEC, and PRT (for telephony-billing services).
History
Cortelco Systems Puerto Rico, Inc. was incorporated in 1998.