AgileThought, Inc. (AgileThought) offers client-centric, onshore and nearshore agile-first digital transformation services that help the company’s clients transform by building, improving and running new solutions at scale.
The company’s services enable its clients to leverage technology more effectively to focus on better business outcomes. From consulting to application development and cloud services to data management and automation, the company strives to create a transparent, collaborative...
AgileThought, Inc. (AgileThought) offers client-centric, onshore and nearshore agile-first digital transformation services that help the company’s clients transform by building, improving and running new solutions at scale.
The company’s services enable its clients to leverage technology more effectively to focus on better business outcomes. From consulting to application development and cloud services to data management and automation, the company strives to create a transparent, collaborative, and responsive experience for the company’s clients.
The company helps its clients transform their businesses by innovating, building, continually improving and running new technology solutions at scale. The company’s services enable its clients to more effectively leverage technology, optimize cost, grow, and compete.
The company combines its agile-first approach with expertise in emerging technologies to discover, design, and deliver solutions that help the company’s clients overcome the challenges of digital transformation to innovate, build, run and continually improve solutions at scale using DevOps tools and methodologies. The company offers client-centric, onshore and nearshore digital transformation services that include consulting, design and user experience, custom enterprise application development, DevOps, cloud computing, mobile, data management, advanced analytics and automation expertise. The company’s professionals have direct industry operating expertise that allows them to understand the business context and the technology pain points that enterprises encounter. The company leverages this expertise to create customized frameworks and solutions throughout clients’ digital transformation journeys.
The company invests in understanding the specific needs and requirements of the company’s clients and tailors its services for them. The company’s personalized, hands-on approach allows the company to demonstrate its differentiated capabilities, build trust and confidence with new clients, and strengthen relationships with current ones, enabling a trusted client advisor relationship. By leveraging the company’s AgileThought Operating Model (‘ATOM’) and the company’s industry expertise, the company rapidly and predictably delivers enterprise-level software solutions at scale. The company’s deep expertise in next-generation technologies facilitates the company’s ability to provide enterprise-class capabilities in key areas of digital transformation.
Strategy
The key elements of the company’s growth strategy are to expand the company’s client footprint in the United States; expand the company’s client footprint in the Latin America; penetrate existing clients via cross-selling; continue to identify and build competencies in next-generation technologies; strengthen onshore and nearshore delivery with diversification in regions; and selectively pursue tuck-in acquisitions.
Services
The company offers client-centric, onshore and nearshore end-to-end digital transformation services that help the company’s clients aim higher through their digital ambitions by innovating with them and building solutions and applications. The company’s services are delivered through its three dimensions of transformation — Discover, Design, and Deliver:
Discover
The company begins by partnering with the stakeholders and engineering leadership to carefully analyze the company’s client’s data to better understand their goals and challenges. The company’s specialized understanding of complex software engineering problems enables the company to share agile approaches to closing the gaps and driving results.
Design
The company seeks to understand a client’s end customer goals and quickly design digital solutions that will deliver on the key outcomes using data and data science aimed to improve business in weeks, not months.
Deliver
The company seeks to deploy its Agile Thinkers in clients’ preferred time zones because solving critical business challenges that accelerate client value needs to happen in real time. The company’s over 2,500 Agile Thinkers are on a mission to deliver enterprise software projects in timeframes that surprise and delight.
Delivery Model
As of December 31, 2022, the company had 5 delivery centers across United States, Mexico and South America. In addition, the company has delivery employees at client locations in Argentina, Brazil, Mexico and United States.
Sales and Marketing
The company’s sales and marketing strategy is focused on a client-centric operating model that seeks to drive revenue growth from new client acquisitions and expanding relationships with existing clients. The company’s approach to marketing is based on Account-Based Marketing, or ABM, which provides the company with a targeted demand generation approach for the company’s marketing campaigns. Through ABM, the company focuses on key accounts and the company’s ideal customer profile, creating targeted content and campaigns.
The company’s sales and marketing organization is primarily located in Mexico City and throughout the United States. The company’s team of marketing professionals actively promotes the company’s thought leadership, brand and capabilities through a variety of digital channels, which include the company’s website, blogs, digital events, such as podcasts and webinars, various social media platforms, participation in technology conferences through speaking engagements and sponsorships, and technology industry research briefings with industry analysts.
Customers
The company focuses on enterprise clients based in the United States and Latin America. The company’s clients operate across a broad range of industries, including the healthcare, professional services, financial services, consumer packaged goods, retail, and industrial services industries. As of December 31, 2022, the company had 137 active clients across the United States and Latin America.
Competition
The company’s competitors include:
Next-generation IT services providers, such as Endava Plc, EPAM Systems, Inc., Grid Dynamics and Globant S.A.; and
Large global consulting and traditional global IT services companies, such as Accenture plc, Capgemini SE, Cognizant Technology Solutions Corporation, and IBM.
History
AgileThought, Inc. was founded in 2004. The company was incorporated in 2019.
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