Insight Enterprises, Inc. (Insight) operates as a solutions integrator that helps its clients accelerate their digital journey to modernize their businesses and maximize the value of technology.
The company helps its clients accelerate their digital journey to modernize their businesses and maximize the value of technology. The company serves these clients in North America; Europe, the Middle East and Africa (EMEA); and the Asia-Pacific (APAC). The company enables secure, end-to-end digital tra...
Insight Enterprises, Inc. (Insight) operates as a solutions integrator that helps its clients accelerate their digital journey to modernize their businesses and maximize the value of technology.
The company helps its clients accelerate their digital journey to modernize their businesses and maximize the value of technology. The company serves these clients in North America; Europe, the Middle East and Africa (EMEA); and the Asia-Pacific (APAC). The company enables secure, end-to-end digital transformation and meet the needs of its clients through a comprehensive portfolio of solutions, far-reaching partnerships and 36 years of broad IT expertise.
Strategy
The company intends to be the leading solutions integrator, setting the pace and defining a new category in its industry. Building upon the strong foundation of its traditional technology business, the company brings innovative and scalable solutions - a combination of services and product - that accelerate transformation and produce meaningful outcomes for its clients.
Solutions Expertise
The company is differentiated in its ability to combine its expertise in technology integration with its technical services to create solutions that deliver meaningful client outcomes at scale. It adapts quickly to innovative technology trends, such as Gen AI. The company invests internally, as well as through acquisitions to advance its technical capabilities and better serve the needs of its clients. The company has strong solutions expertise in high growth areas of the IT market that allows it to drive digital transformation and business outcomes for its clients. The company’s most recent acquisitions of Amdaris, SADA and Infocenter enhance its areas of expertise and expand the capabilities of its services, creating the opportunity to deliver more value for its clients.
The company’s key areas of solutions expertise are critical to its clients' success and to its identity as a solutions integrator: hybrid multicloud; cybersecurity; data & Artificial Intelligence (AI); digital workplace; and intelligent applications.
Each of the key areas of solutions expertise are described below:
Hybrid Multicloud – Architect and modernize multicloud and networking solutions.
The company’s hybrid multicloud solutions are about adopting and building modern platforms from edge to data center to cloud (multicloud and hybrid). It architects and delivers modern infrastructure solutions, provide management and support spanning multiple cloud and data center platforms, modern networks, and edge technologies, to enable its clients to digitally transform their businesses. Typical outcomes for the company’s clients include scaling their infrastructure foundation for innovation, increasing workload agility, resiliency and flexibility, improving visibility and control of data assets, delivering better user and customer experiences, and enabling purposeful digital transformation.
Cybersecurity – Enhance resilience, mitigate risk and safeguard critical assets.
The company’s cybersecurity solutions focus on automating and securely connecting modern platforms, including networks, security systems, and automation tools. It prioritizes security in its architecture design and deployment for cloud services and IT transformations, enabling clients to integrate security seamlessly across platforms, business units, and operations. The company’s expertise extends to managing essential security initiatives that protect businesses. It excels in threat protection, incident response, and compliance, offering rapid and effective incident response services to mitigate security breaches and minimize impact. The company’s clients typically benefit from enhanced threat detection, streamlined security management, effective governance and compliance, improved risk management, and comprehensive responses to security incidents.
Data and AI – Drive more value, faster, with integrated AI, data platforms and business intelligence.
Insight’s data and AI solutions leverage the company’s deep expertise in data readiness and both traditional and generative AI to help clients innovate and grow. It excels in planning, building, and optimizing modern data platforms and architectures, ensuring effective data analytics and AI solutions. The company delivers strategic and secure solutions, enhanced through its intellectual property, that transform business operations and user experiences. Clients working with Insight benefit from rapid scalability, well-prepared data estates for Gen AI adoption, increased visibility and informed decision-making, optimized resources and costs, and new revenue opportunities. It is differentiated by its repeatable methodologies and agile, user-centric approach, which consistently enable clients to achieve their business goals and find greater value from their AI investments.
Digital Workplace – Create a productive, flexible and secure workplace.
The company’s digital workplace solutions focus on helping clients navigate workplace changes and meeting employee needs for seamless work experiences. It offers a range of services, including endpoint management, identity and access controls, and organizational change management. Its solutions elevate employee and user experiences, increase return on workplace technology investments, enhance data protection, boost productivity and mobile capabilities, and simplify IT lifecycle management. Insight excels in providing excellent collaborative experiences through technology, leading through change, and enabling secure work from anywhere operations.
Intelligent Applications – Improve developer productivity and application scalability and maintenance with enhanced software quality and speed to market.
The company’s intelligent applications solutions address its clients' unique business challenges by transforming and modernizing applications. Its approach focuses on enhancing the developer experience, integrating applications seamlessly, and infusing AI to drive innovation. The company helps clients navigate the complexities of app modernization, ensuring their legacy systems are updated and optimized for today’s digital landscape. By leveraging its expertise, clients benefit from improved application performance, streamlined development processes, and cutting-edge AI capabilities that enhance functionality and user experience. The company empowers businesses to achieve greater efficiency, organizational agility, and competitive advantage through intelligent application solutions.
Solutions Mix
The company’s solutions generally include hardware, software and services, including cloud solutions.
Competition
The company's competition primarily includes:
Systems integrators and digital consultants, such as ePlus, Presidio, World Wide Technology, EPAM, Accenture, Atos and Capgemini; and
Technology providers, value-added resellers and direct marketers, such as CDW, Cognizant, Zones, Connection, SHI, Softchoice, Computacenter, Bechtle, and SoftwareONE. The company sometimes compete directly with publishers and manufacturer partners for many of these offerings, including Microsoft, Cisco Systems, Dell, HP Inc., and Adobe Systems.
Partners
The company partners with market leaders offering the top technology brands, as well as emerging entrants in the marketplace. During 2024, it purchased and resold products and software from over 6,000 partners. The majority (based on dollar volume) of these purchases were directly from manufacturers or software publishers, with the remaining balance purchased through distributors. Purchases from Microsoft and TD Synnex accounted for approximately 27% and 10%, respectively, of its aggregate purchases in 2024. Its top five partners as a group for 2024 were Microsoft, TD Synnex (a distributor), Google, Cisco Systems and Ingram Micro (a distributor), and approximately 55% of its total purchases during 2024 came from this group of partners.
During 2024, the sales of Microsoft and Cisco Systems products accounted for approximately 18% and 11% of its consolidated net sales, respectively. Sales of product from its top five manufacturers/publishers as a group (Microsoft, Cisco Systems, Dell, HP Inc. and Lenovo) accounted for approximately 50% of its consolidated net sales during 2024.
The company obtains incentives from certain product manufacturers, software publishers and distribution partners based typically upon its volume of sales or purchases of their products and services. In other cases, such incentives may be in the form of participation in its partner programs, which may require specific services or activities with its clients, discounts, marketing funds, price protection or rebates.
Seasonality
The company experiences some seasonal trends in its net sales. For example: Software and certain cloud sales are typically higher in its second and fourth quarters; business clients, particularly larger enterprise businesses in the United States, tend to spend more, particularly on product, in its fourth quarter; sales to the federal government in the United States are often stronger in its third quarter, while sales in the state and local government and education markets are also often stronger in the company’s second quarter; and sales to public sector clients in the United Kingdom are often stronger in its first quarter (year ended December 31, 2024). These trends create overall variability in its consolidated results.
History
Insight Enterprises, Inc. was founded in 1988. The company was incorporated in Delaware in 1991.