FiEE, Inc. delivers intelligent software to protect and improve the WiFi connections the company depends on to work, learn, and live. The company’s cable and WiFi products, with an intelligent operating system and bundled mobile app, were sold in leading retailers and e-commerce channels in the United States (‘U.S.’). The company’s AI-driven cloud software platform and applications make network management and security simple for home and business users, as well as the service providers that assi...
FiEE, Inc. delivers intelligent software to protect and improve the WiFi connections the company depends on to work, learn, and live. The company’s cable and WiFi products, with an intelligent operating system and bundled mobile app, were sold in leading retailers and e-commerce channels in the United States (‘U.S.’). The company’s AI-driven cloud software platform and applications make network management and security simple for home and business users, as well as the service providers that assist them- leading to higher customer satisfaction and decreased support burden.
The company supports and services intelligent networking products that connect homes and offices around the world. The company designs and manufactures products, including cable modems, cable modem/routers, mobile broadband modems, wireless routers, Multimedia over Coax adapters, and mesh home networking devices.
Products
The company created innovative Internet access products that dependably connect people to the information they need and the people they love. The company’s hardware portfolio includes cable modems, cable modem/routers, mobile broadband modems, wireless routers, Multimedia over Coax Alliance (MoCA) adapters, and mesh home networking devices. The company’s SaaS platform includes mobile applications, a web application, API suites, and an open-source embedded agent for networking devices.
The company sold home networking products under the globally recognized Motorola brand, as well as under its previously owned ZOOM trademark. The company’s hardware and SaaS products were purchased by consumers to support and protect their family’s connected devices; ISPs to reduce support costs and increase revenue with digitally transformed support and value-added services; and by businesses to affordably support and secure satellite and remote worker networks.
The 2020 License Agreement applied to a wide range of products, including consumer grade cellular modems and gateways, DSL modems and gateways, and MoCA adapters for networking and home security products and services. The company had five systems of the Motorola Mesh Router Systems, including the latest generation of WiFi 6E technology.
Home Networking Hardware
The company’s networking hardware products connect homes and small offices to the Internet, create wireless networks, and extend the wireless signal. These products were primarily available through retail and e-commerce channels in the U.S.
Modems and Modem/Routers (‘Gateways’), which are devices that convert cable service into Internet connectivity for ethernet-only connection (modems) or ethernet and wireless connections (modem/routers). The company’s primary cable modem sales from 2016 through 2023 were of Motorola brand products. The company has obtained CableLabs certification for its marketed cable modems, and these cable modems has also received several cable service provider certifications. Required by most service providers for interoperability on their networks, all modem and modem/router products must pass this lengthy, expensive, and technically challenging certification process. The company plans to extend its DOCSIS 3.1 product line, adding high-performance modem/routers, including WiFi 6 and mesh-capable routers.
Routers and Mesh Systems, which are devices that create WiFi networks. Mesh WiFi systems extend the signal throughout a wider area than a single router can typically cover. In 2020, the company launched its first mesh WiFi system and plans to extend its mesh and router portfolio with WiFi 6 and WiFi 6E capabilities.
Other Local Area Network Products, which are devices that create, extend, or enhance a Local Access Network. The company offers MoCA adapters, which provides an Ethernet connection over coaxial cable between a MoCA-capable router and connected devices.
SaaS
The Minim SaaS platform offers three core software components:
Minim mobile application for end users to personalize and monitor their home and office network with features, such as speed testing, data usage tracking, security alerts, malware blocking, privacy settings, and parental controls.
Minim web application that enables technical support representatives in ISPs and businesses to offer efficient remote support with network insights.
Minim API suite and MinimOS for third-party hardware vendors, ISPs, and other partners to integrate with the Minim platform, leverage Minim functionality, and manage their own account data. A foundational component of the company’s SaaS is an open-source embedded agent for integration with any third-party router firmware.
Products for Markets outside North America
The vast majority of its sales were in North America from 2015 through 2023 because the business predominantly sold cable modem and modem/router products, and the U.S. is by far the largest market for cable modems sold through retailers.
Networking hardware products for countries outside the U.S. typically differ from a similar product for the U.S. because of varied regulatory and certification requirements, country-specific phone jacks and AC power adapters, and language needs. As a result, the introduction of new products into markets outside North America can incur significant costs and time to market.
Support
The company developed quality products that are user-friendly and are designed to require minimal support. The company typically support its claims of quality with product warranties of one to two years, depending upon the product. To address the needs of end-users and resellers who require assistance, there is a staff of technical support specialists. They provide telephone support six days per week in English and Spanish and aim to continuously expand languages, availability, and support channels. The company’s technical support specialists also maintain a significant Internet support facility that includes email, firmware and software downloads, and a digital knowledgebase. In 2023, the company transferred its support services to Motorola to address the needs of its customers.
Intellectual Property Rights
The company has trademarks and copyrights for its firmware (software on a chip), printed circuit board artwork, instructions, packaging, literature, and intelligent software. The company also has three active patents that expire in 2031.
Research and Development
The company’s research and development expenses incurred $3.5 million in 2023.
History
The company was founded in 1977. The company was incorporated in 1977. It was formerly known as Zoom Telephonics, Inc. and changed its name to Minim, Inc. in June 2021 and to FiEE, Inc. in February 2025.
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