ZipRecruiter, Inc. and its subsidiaries (ZipRecruiter) operate as a two-sided marketplace for work that simplifies the job market for both job seekers and employers. Unlike traditional online job sites, ZipRecruiter works like a matchmaker curating job opportunities for job seekers, and candidates for employers.
Creating Value for Job Seekers: For job seekers across all industries and levels of seniority, the company operates like a dedicated recruiter. That means presenting strong fit job oppo...
ZipRecruiter, Inc. and its subsidiaries (ZipRecruiter) operate as a two-sided marketplace for work that simplifies the job market for both job seekers and employers. Unlike traditional online job sites, ZipRecruiter works like a matchmaker curating job opportunities for job seekers, and candidates for employers.
Creating Value for Job Seekers: For job seekers across all industries and levels of seniority, the company operates like a dedicated recruiter. That means presenting strong fit job opportunities, proactively pitching strong fit potential candidates to employers, and providing job seekers with updates on the status of their applications, as well as guidance on how to get more attention from potential employers. This makes job seekers feel supported while searching for work.
Creating Value for Employers: For employers, the company focuses on building technology to rapidly deliver quality candidates to companies of all sizes and across all industries. The company's algorithms alert strong-fit job seekers in the company's marketplace when a job is posted. The company also presents high-quality candidates to employers whom will be a Great Match for their jobs, and allow these employers to invite those candidates to apply.
Unique Data and Artificial Intelligence Provide Better Outcomes for Employers and Job Seekers: With a relevant data pipeline created from billions of interactions between job seekers and employers, the company is uniquely positioned to harness that data to fuel the advanced artificial intelligence (AI) behind the company's matching, recommendation and marketplace optimization capabilities. Through the company's deep learning-based natural language processing, the company understands job seekers' and employers' nuanced needs. The company analyzes clicks, applications, hiring signals and numerous other interactions to improve outcomes for all participants in its marketplace. The company’s advanced technology stack processes the data generated by its ur highly engaged user base to continuously improve its matching.
Accelerating Network Effects: Increasing the number of jobs in the company's marketplace attracts more job seekers. A greater number of job seekers attracts more employers who in turn post more job opportunities in the company's marketplace. These natural, self-perpetuating network effects increase the company's data and thereby accelerate the rate at which the company's matching technology gets smarter over time.
The company enables work by connecting job seekers and employers in the company's marketplace.
The company's technology delivers high-quality matches to the company's employers immediately after a job goes live and provides tools to streamline the candidate selection process.
Quality Candidates Fast
Instant alerts to qualified potential candidates: When employers post a job, ZipRecruiter's matching technology immediately identifies and sends an alert to strong-fit job seekers in the company's marketplace.
Direct recruitment messages from the employer: Immediately after a job is posted, ZipRecruiter's matching technology presents the employer with a list of the best potential candidates in the market. The employer can then, with a single click, personally invite the most qualified potential candidates to apply. These recruitment messages directly from the employer drive the highest rated candidates ever delivered through ZipRecruiter.
Matching that learns: When an employer gives an applicant a 'thumbs up' rating, the company's technology searches for other job seekers with similar profiles to that candidate and proactively encourages them to apply. The company's matching will continue to improve over time as the company collects more data and the company's technology applies the learnings embedded in the data.
Job distribution: The company's employers' jobs are posted not only across ZipRecruiter's online sites and mobile apps but are also distributed to well over 1,000 sites managed by the company's Job Distribution Partners. Job Distribution Partners are third-party sites who have a relationship with the company and advertise jobs from the company's marketplace, and include job boards, newspaper classifieds, search engines, social networks, talent communities and resume services. The diversity and depth of the company's partner network enables employers to reach an especially broad job seeker audience.
Access to an expansive database of job seekers: The company provides employers the ability to search through the company's database of job seekers who have broad skill sets and a range of experiences.
Efficient Candidate Vetting
All the applicants in one place: For employers who do not already have an established process to manage hiring, job applicants are captured inside the ZipRecruiter Applicant Tracking System, or ATS. The company's ATS centralizes and simplifies the decision-making process. Inside this system, hiring teams can review, rate, manage the status of, and ultimately decide which candidate to hire. For employers already using certain third-party ATSs, the company seamlessly populates candidates into their existing workflow.
Great Matches: The company's technology labels candidates identified as a Great Match to help hiring managers avoid missing high-quality candidates.
In-demand candidate alerts: The company applies an 'Act Fast!' label to notify employers when their candidates have received interest from other employers, encouraging them to reach out quickly. In a tight, competitive market for top-quality talent, these notifications prompt hiring managers to move quickly to avoid losing out on a potentially great hire.
Face-to-face interactions: The company's product allows employers to schedule interviews with candidates vetted by its matching technology within hours of posting a job, shortening the time it takes to find and hire great talent.
Flexible Pricing
Flexible pricing based on customer needs. The company provides a variety of pricing plans to best suit an employer’s specific needs, including flat rate pricing on terms typically ranging from a day to a year, as well as performance-based pricing for employers that run sophisticated recruitment marketing campaigns.
For job seekers, the company makes finding work easier.
Process Efficiency
Search millions of jobs in one place: ZipRecruiter provides job seekers with access to millions of jobs from all over the internet. Job seekers can filter this vast array of opportunities by using numerous criteria to find the handful of best potential matches on the company's website or in the company's mobile app.
Simple, one-click applications: On ZipRecruiter, job seekers create a profile and can then apply for certain opportunities with a single click. The company's one-click application technology works across both its marketplace and certain Job Distribution Partners to remove barriers between a job seeker and their next opportunity. This is particularly useful for job seekers on mobile devices, where a resume can’t be easily created or uploaded.
Job application tracking: Job seekers typically apply to numerous opportunities throughout the course of their search. The company's simple, user-friendly dashboard aggregates their application history, so job seekers can track opportunities they have reviewed or applied to.
Personalized Recruiter Assistance
'Phil,' your (automated) career advisor: The company's automated career advisor 'Phil' welcomes job seekers to the company's marketplace and engages with them throughout their onboarding and job seeking journeys. Through Phil, job seekers are presented with curated opportunities for which they might be a Great Match. Phil provides positive, personalized messages to candidates, inviting them to apply for new open positions. Through repeated interaction throughout the ZipRecruiter job seeker experience, Phil learns about each job seeker and is able to deliver better matches and recommendations.
Pitched to employers as a potential candidate: After a new job is posted, ZipRecruiter’s matching technology immediately presents strong-fit in-market job seekers to the employer for consideration. Employers can then directly invite the job seekers they like best to apply. Candidates receive inbound requests from interested employers before applying or even actively searching. While job seekers typically do not like the process of applying to jobs, the feeling of affirmation from being recruited to a particular job drives greater engagement.
Job alerts: ZipRecruiter delivers a digest of relevant new opportunities from across the web on a frequent basis, enabling job seekers to monitor the full breadth of the company's marketplace offerings.
Application updates: The company's technology notifies job seekers when an employer either views their application or gives them a thumbs up rating. This addresses a primary complaint it hears from job seekers: applying to a job and then hearing nothing back.
Competition
The company competes in varying degrees with other online job sites, including CareerBuilder and Monster, Craigslist, Glassdoor, Indeed, LinkedIn and hundreds of others.
Regulatory Matters
At a federal level in the United States, the company’s processing of personal information is primarily regulated through the Federal Trade Commission Act, and numerous states have implemented their own comprehensive data privacy laws (e.g., the California Consumer Privacy Act) or have pending data privacy legislation which impose additional obligations and restrictions.
The company is also subject to privacy, data protection, and security laws in Europe, including the EU General Data Protection Regulation, the U.K. General Data Protection Regulation and the U.K. Data Protection Act.
Seasonality
The company’s business is seasonal, reflecting typical behavior in hiring markets. Hiring activity tends to decelerate in the fourth quarter (year ended December 2024). During the second half of 2022, the company saw revenue declines of 5% and 7% in the third and fourth quarters, respectively. This decline was primarily driven by a macroeconomic cooling in the hiring market This trend continued throughout 2023 and 2024, as it continued to observe employers moderating hiring plans and reducing recruitment budgets in response to economic uncertainty. Additionally, with those employed leaving their jobs at a low rate, the reduced churn among employees further drove down hiring levels. This has resulted in atypical seasonal hiring patterns, with online hiring demand declining throughout 2023 and 2024.
Intellectual Property
As of December 31, 2024, the company owned three U.S. and 20 international trademark registrations for the trademark ‘ZIPRECRUITER’ and Poplar Technologies Ltd. had one U.S. trademark application and owned two international trademark registrations for the trademark ‘BREAKROOM’. The company also owns numerous domain names, including ‘www.ziprecruiter.com’ and ‘www.breakroom.cc’.
Research and Development
In 2024, the company spent $134.8 million on research and development.
History
ZipRecruiter, Inc. was founded in 2010. The company was incorporated in 2010.
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