Unisys Corporation (Unisys) is a global information technology (IT) solutions company.
The company transforms and manages mission-critical IT systems, software, applications and devices that power enterprises, financial institutions and public sector organizations around the world. The company’s clients rely on it to help solve many of their toughest business and technology challenges in highly complex, regulated and heterogeneous environments. The company’s solutions and services are provided...
Unisys Corporation (Unisys) is a global information technology (IT) solutions company.
The company transforms and manages mission-critical IT systems, software, applications and devices that power enterprises, financial institutions and public sector organizations around the world. The company’s clients rely on it to help solve many of their toughest business and technology challenges in highly complex, regulated and heterogeneous environments. The company’s solutions and services are provided through global delivery capabilities, which allows it to execute large-scale, rapid technology migration and modernization projects.
Solutions
The company provides its global clients with advice and essential capabilities to architect, develop, modernize, implement and integrate the technologies that power their organizations. The company’s offerings are delivered on a standalone basis or through integrated solutions that may incorporate proprietary Unisys capabilities, a Unisys-managed service and/or technology from its ecosystem of trusted Alliance Partners, a network of partners spanning leading technology, software and services companies with whom the company collaborates and develops joint solutions and services.
Segments
The company operates through three segments: Digital Workplace Solutions; Cloud, Applications & Infrastructure Solutions; and Enterprise Computing Solutions.
Digital Workplace Solutions (DWS) segment
This segment helps clients empower their workforce, while providing end-to-end IT support resulting in improved retention, collaboration and performance. The company deploys, integrates and manages enterprise technologies, as well as data-driven solutions for a seamless workplace experience. The company’s data and analytics drive business outcomes, including improved employee experience, operational efficiency and workforce transformation. The company’s solutions feature intelligent workplace services, proactive experience management and collaboration tools that support business growth. The company’s approach and focus on Experience-Level Agreements (XLAs) ensure clients receive tailored solutions that enable technology advancement for the betterment of the workforce while continuously adapting to leverage future trends.
The company’s DWS offerings include:
Intelligent Workplace Services
The company redefines traditional technology support and field services with innovative solutions designed to enhance the end-user experience anytime, anywhere, and on any device. The company’s Next-Gen Service Desk, Touchless Experience and Enterprise Knowledge Management solutions and capabilities ensure that its clients receive holistic, hyper-personalized, seamless and consistent omnichannel support. The company’s Field Services model is multi-faceted. It can be delivered as a traditional IT support solution or expanded to service newer technologies, such as next-generation liquid cooling systems and non-traditional technology environments such as electronic vehicle charging stations. Additionally, Unisys Field Services can be implemented directly for an organization or delivered as a private label service offering for hardware original equipment manufacturers.
Unified Experience Management
The company’s Experience-as-a-Service (XaaS) offering is a managed service designed to deliver proactive device, application and technology service improvement across organizations. Through a combination of digital experience monitoring software, automation services, AI and machine learning technologies, XLAs and its Experience Management Office, XaaS proactively identifies technology performance issues and delivers actionable, persona-based insights to improve the end-user experience. In addition to implementing automated workflows to prevent issues from recurring, XaaS can also predict and resolve issues before they occur to deliver a consistent employee experience.
Modern Device Management
The company provides unified endpoint management, virtual desktop infrastructure, and hardware and software asset management solutions for remotely provisioning, tracking, managing and protecting smartphones, tablets, laptops, and Internet of Things (IoT) devices. These offerings allow clients to flexibly manage and optimize device investments according to shifting organizational priorities and needs. Unisys Device Management solutions enable organizations to centrally and remotely deploy, track, manage and defend entire fleets of devices connecting to their corporate network, improving client security posture while enhancing the employee experience.
Workplace as a Service
Workplace-as-a-Service is a portfolio of Unisys-provided solutions encompassing device subscription services and enterprise service management. Unisys owns and manages the entire workplace stack consolidating controls into a single integrated dashboard and freeing internal client resources to concentrate on essential business objectives. The company’s Device Subscription Service allows IT to easily manage device use, IT asset provisioning, asset deployment, support and asset retirement with intelligent refresh to optimize capital expenditures. The company’s Enterprise Service Management solution provides a comprehensive, secure, and modular approach to IT service management (ITSM) that integrates with world renowned ITSM and Contact Center platform partners, ensuring a smooth fit into existing multi-modal enterprise ecosystems.
Seamless Collaboration
The company supports communication with solutions and managed services for designing, deploying, managing and governing complex client ecosystems of unified communications and collaboration applications, productivity applications, meeting rooms and third-party productivity tools. The company integrates advanced technologies to deliver engaging and collaborative experiences that simplify workflows and enhance user satisfaction. The company also has a new workplace solution, which assists organizations with the process of optimizing their real estate to create the most environmentally friendly, productive and cost-efficient workspaces. By leveraging the company’s expertise, clients optimize their communication infrastructure, ensuring reliable and secure interactions across their organization.
Cloud, Applications & Infrastructure Solutions (CA&I) segment
This segment accelerates digital transformation in the critical areas of cloud migration and management, as well as application and infrastructure transformation and modernization. The company’s solutions accelerate multi-cloud adoption and help its clients leverage the flexibility and efficiency of the cloud to deliver business growth. The company protects compute and operating environments via its cybersecurity solutions and services. The company’s in-house developers also design and build customized enterprise applications that address its clients’ needs with long-term support to manage and evolve applications over time.
The company’s CA&I solutions include:
Cloud Services
The company delivers cloud services to design, establish, transform and manage complex, secure and resilient multi-cloud environments composed of private, public and SaaS clouds. The company’s solutions integrate cloud management platforms, observability, AI-powered operations, financial analysis and optimization, and advanced automation as a service model. Through these solutions, the company centralizes the management and control, automate operations and consolidate monitoring, reporting, capacity and planning workloads across a variety of cloud environments beyond public clouds, including specialization in private cloud and data center managed services.
Cloud AI Services
Unisys Cloud AI Services help organizations accelerate their AI journey by establishing robust AI foundations enabling enterprise-wide AI adoption, scalable AI transformation, and delivering AI-powered customer experiences and domain-specific outcomes. From establishing scalable AI ready infrastructure, to enabling seamless AI integration, to leveraging industry-leading LLMs and operating at scale, these services drive agility, innovation, and competitive advantage. Leveraging the company’s advanced Cloud AI services and portfolio, clients can enhance decision-making, automate processes and power business acceleration.
Application Services
The company helps clients design and execute their application strategies. The company develops, transforms, and manages enterprise applications with capabilities to refactor, rebuild, or rearchitect legacy applications for hybrid, multi-cloud environments. The company also develops cloud-native, tailored applications and implements enterprise software and applications of its technology partners.
Data Services
The company provides services and data engineering capabilities to transform and modernize data at scale. The company’s data services efficiently integrate, manage, govern and analyze enterprise data and data models for improved insight and performance. The company also advises clients on their AI strategies for investing, rationalizing, and measuring AI investments and infuse analytics
Cybersecurity
The company provides transformation, implementation and managed services to streamline security environments and meet rapidly evolving security challenges. The company enables the protection of critical business assets of clients through Digital Identity and Access Management, Cyber Recovery, Continuous Threat Exposure Management, Managed Detection and Response, and Secure Network Access that safeguards data and application access with a Zero Trust framework.
Enterprise Computing Solutions (ECS) segment
This segment delivers proprietary and hybrid compute capabilities in the cloud and on-premises. The company extends value through services to operate and manage these environments and the application workloads that run on them. The company uses industry expertise to create data-intensive, AI-enabled solutions to provide next-level business outcomes in financial services, travel and transportation, telecommunications, and other industries. The company classifies its solutions within ECS as either ‘License and Support’ or ‘Specialized Services and Next-Gen Compute.’
The company’s License and Support solutions include ClearPath Forward and other Unisys IP-related licenses and associated support services.
ClearPath Forward is a flexible collection of products and platforms that provide secure, scalable operating environments for high-intensity enterprise computing. It provides a tested integrated stack of software products that run on a range of modern commonly deployed Intel x86 server platforms, selected cloud and virtualization environments. Clients can deploy it as a Unisys-provided integrated system in their private cloud via software services or in commonly used public cloud environments. Unisys’ ClearPath Forward 2050 strategy ensures that clients can count on their ClearPath Forward investments to operate their most critical business applications and processes for decades to come, along with expert services to aid them in maximizing the value of ClearPath Forward.
The company’s Specialized Services and Next-Gen Compute solutions include:
Specialized Services
The company provides services to manage and modernize infrastructure, and mission-critical systems that run on or integrate with its proprietary ClearPath Forward operating system or sit within the broader technology stacks of its ECS client base.
Next-Generation Computing
The company helps clients explore and diversify computing capabilities in areas, including high-performance computing to optimize workload execution in diverse environments. As clients work to generate value at scale from their data-centric AI investments, the company provides expertise on where best to execute and manage workloads depending on the desired outcome. These outcomes vary, from most cost-efficient execution to fastest completion, to partial workload execution or fragmentation of a complex query. The company supports decision-making for deployment of resources in a variety of contexts, including public cloud, private cloud, on-premises, and as-a-service consumption.
Industry Solutions
The company’s blends of industry, data and computing expertise, as well as its experience leveraging AI, gives it an ability to develop high-value solutions for the company’s ECS client base. The company’s portfolio includes a suite of cargo management solutions targeting the travel and transportation vertical serving cargo carriers, freight forwarders and third-party logistics companies. This includes proprietary solutions, such as Cargo Core (shipment lifecycle management), Cargo Portal (multi-carrier air cargo booking portal) and Unisys Logistics Optimization, a real-time cargo capacity, routing and warehousing solution powered by a combination of AI, advanced analytics and emerging technologies.
Other Solutions
The company also provides clients with a wide range of micro-market and business process solutions, often involving a high level of customization, automation, and in many cases, technology and knowledge that is proprietary to Unisys. Many of the company’s business process solutions clients seek to meet requirements for 24x7 operations or to increase business flexibility and operational efficiency through process automation, especially for high-volume or labor and time-intensive workflows.
Strategy
In addition to innovating and continually upskilling the company’s global talent and partnerships, it is executing against six key strategic imperatives:
Land and Expand
The company’s go-to-market involves landing initial engagements with prospective clients and subsequently expanding its relationships across additional solutions, segments and geographies to fortify client relationships. Initial engagements shorter-term projects or advisory work with accelerated paths to value or longer-term recurring, managed service contracts. The company’s focus on high-quality delivery and business outcomes supports its renewal rates and efforts to expand the volume and scope of services and solutions the company provides to its clients.
Addressable Market Growth
The company expands the breadth and depth of its solution portfolio to address an increased portion of the IT services market, focused on high-growth or margin opportunities in each segment. These efforts include organic and inorganic investment, talent acquisition and partnership expansion overlaid by an industry approach. In addition to the company’s large enterprise and government clients, it also focuses on expanding the company’s market share with mid-sized clients. The company’s breadth of solutions, industry expertise, expanding partner ecosystem and agile delivery model position it’s to fill skills gaps and simplify digital transformation at scale for mid-size clients for whom its larger market competitors.
Solution Development
The company’s approach to solution development draws from the tools and technologies of its alliance partners, its expertise in solution integration and orchestration, in-house development capabilities and industry expertise. Continually evolving each of these key solution development components is important to architect outcome-based or industry-relevant solutions. Increasingly, the company is embedding AI throughout its solutions and development and investing to capitalize on AI-driven demand for core managed services and adjacencies.
Alliance Partners
The company’s partner ecosystem enables collaborative innovation and development of joint solutions and services that enhance the performance, cost controls and competitive advantages its clients can achieve. The company regularly collaborates to build, market and co-sell with this global network of partners spanning leading technology, software and services companies. The company also provides systems integration, software implementation and custom engineering services in collaboration with specialized software and technology partners within specific industries. As the technology landscape changes, the company seeks to develop, maintain and expand it ecosystem of trusted partners with whom it jointly builds, market and co-sell value-added solutions so it brings cutting-edge solutions and services to its clients and proactively address their most relevant challenges.
Delivery Optimization
The company’s solutions and services are supported by its delivery capability, which provides comprehensive, mission-critical services that address the evolving needs of its clients who operate in complex, highly regulated industries worldwide. The company works to improve its delivery efficiency by increasing automation and optimizing its geographic labor distribution. The company is also centralizing its application development capabilities to achieve efficiencies of scale, standardization, and training that enhance client value. The company utilizes strategic account management processes to proactively lead clients using its traditional solutions on a pathway of transformation into higher-value solutions for them and the company.
Patents, Trademarks and Licenses
As of January 31, 2025, Unisys owned over 380 active U.S. patents and over 29 active patents granted in seven non-U.S. jurisdictions.
Unisys also maintains 15 U.S. trademark and service mark registrations, and over 250 additional trademark and service mark registrations in 42 non-U.S. jurisdictions as of January 31, 2025.
Research and Development (R&D)
The company's R&D expenses were $25.2 million in 2024.
History
Unisys Corporation was founded in 1873. The company was incorporated in 1984.
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