Onity Group Inc. (Onity) operates as a financial services company that services and originates both forward and reverse mortgage loans, through its primary brands, PHH Mortgage and Liberty Reverse Mortgage. The company is a leader in the servicing industry that helps homeowners stay in their homes and improves financial outcomes for mortgage loan investors.
The company’s core competencies revolve around its Servicing business with an Originations platform to replenish and pursue growth of its s...
Onity Group Inc. (Onity) operates as a financial services company that services and originates both forward and reverse mortgage loans, through its primary brands, PHH Mortgage and Liberty Reverse Mortgage. The company is a leader in the servicing industry that helps homeowners stay in their homes and improves financial outcomes for mortgage loan investors.
The company’s core competencies revolve around its Servicing business with an Originations platform to replenish and pursue growth of its servicing portfolio.
The company’s Servicing business comprises two components, its owned mortgage servicing rights (MSR) servicing portfolio and its subservicing portfolio that complement each other when managing scale. The company invests its capital to fund purchases and originations of its owned MSRs, for which it establishes a targeted return on investment. The company’s net return includes servicing revenue net of servicing costs, less MSR portfolio runoff, and less MSR and advance funding cost. The company’s net return is impacted by fair value changes of its owned MSRs, net of hedging, that vary based on market conditions. The company’s subservicing portfolio generates a relatively stable source of revenue that enhances its returns.
The company’s Originations business’ strategy is to provide self-sustained replenishment opportunities to its servicing portfolio and profitable growth. The company’s Originations success is built on its relationships with borrowers, lenders and other market participants. The company purchases MSRs through bulk portfolio purchases, through flow purchase agreements with its network of mortgage companies and financial institutions, and through participation in the Agency Cash Window (or Co-Issue) programs. In order to diversify its sources of servicing and reduce its reliance on others it has been developing its origination of MSRs through different channels, including its portfolio recapture channel, retail, wholesale and correspondent lending.
Segments
The company operates through Servicing and Originations segments.
Servicing
Servicing business is primarily consisting of the company’s residential forward mortgage servicing business that accounts for the majority of its total revenues, its reverse mortgage servicing business, and its small commercial mortgage servicing business. The company’s servicing clients include some of the largest financial institutions in the U.S., including the GSEs, Ginnie Mae and non-Agency residential mortgage-backed securities (RMBS) trusts, and other large MSR investors, including Rithm, MAV and MAM, an affiliate of Waterfall Asset Management, LLC (Waterfall).
As of December 31, 2024, the company’s servicing and subservicing portfolio consisted of approximately 1.4 million loans.
Servicing involves the collection of principal and interest payments from borrowers, the administration of tax and insurance escrow accounts, the collection of insurance claims, the management of loans that are delinquent or in foreclosure or bankruptcy, including making servicing advances, evaluating loans for modification and other loss mitigation activities and, if necessary, foreclosure referrals and the sale of the underlying mortgaged property following foreclosure (REO) on behalf of mortgage loan investors or other servicers. Master servicing involves the collection of payments from servicers and the distribution of funds to investors in mortgage and asset-backed securities and whole loan packages. Reverse servicing includes additional functions, such as the funding of borrowers under their approved borrowing capacity, the repurchase of loans and assignment to HUD upon reaching a limit (based on the maximum claim amount) and the securitization of tails under the Ginnie Mae program. The company earns contractual monthly servicing fees (which are typically payable as a percentage of UPB) pursuant to servicing agreements as well as other ancillary fees relating to its servicing activities, such as late fees.
The company owns MSRs outright, where it typically receives all the servicing economics, and it subservices on behalf of other institutions that own the MSRs, in which case it typically earns a smaller fee for performing the subservicing activities. Special servicing is a form of subservicing where the company generally manages only delinquent loans on behalf of a loan owner. The company typically earns subservicing and special servicing fees either as a percentage of UPB or on a per loan basis based on delinquency status. The company’s reverse owned servicing activities are reflected in its financial statements with the portfolio of securitized reverse loans held for investment, and the related HMBS borrowings.
Servicing advances are an important component of the company’s business and are amounts that it, as MSR owner, are required to advance to, or on behalf of, investors if it does not receive such amounts from borrowers. These amounts include principal and interest payments, property taxes and insurance premiums and amounts to maintain, repair and market real estate properties on behalf of the company’s servicing clients. Most of its advances have the highest reimbursement priority such that the company is entitled to repayment of the advances from the loan or property liquidation proceeds before most other claims on these proceeds. Advances are contractually non-interest bearing. The costs incurred by servicers in meeting advancing obligations consist principally of the interest expense incurred in financing the advance receivables and the costs of arranging such financing. Under subservicing agreements, Onity is promptly reimbursed by the owners of the MSRs who generally finance the advances and incur the associated financing cost.
The company’s servicing and subservicing portfolios naturally decrease over time as homeowners make regularly scheduled mortgage payments, prepay loans prior to maturity, refinance with a mortgage loan not serviced by it or involuntarily liquidate through foreclosure or other liquidation process. The company’s ability to maintain or grow its servicing revenue or the size of its servicing and subservicing portfolios depends on its ability to acquire the right to service or subservice additional mortgage loans at a rate that exceeds portfolio runoff and any client terminations. The company’s Originations segment focuses on profitably replenishing and growing its servicing and subservicing portfolios.
Originations
The primary source of revenue of the company’s Originations segment is gain on loan sales. The company originates and purchases residential mortgage loans that it promptly sells or securitizes on a servicing retained basis, thereby generating mortgage servicing rights. The company’s mortgage loans are conventional (conforming to the underwriting standards of the GSEs) and government-insured loans (insured by the FHA or VA) (collectively Agency loans). The company generally packages and sells the loans in the secondary mortgage market, through GSE and Ginnie Mae guaranteed securitizations and whole loan transactions. The company originates forward mortgage loans directly with customers (consumer direct channel) as well as through correspondent lending arrangements. The company originates reverse mortgage loans in all three channels, through its correspondent lending arrangements, broker relationships (wholesale) and retail channels. Per-loan gain on sale margins vary by channel, with correspondent typically being the lowest margin, and retail the highest, commensurate with fulfillment costs. Further, margins are generally higher for reverse mortgages than forward mortgages.
In addition to its originated MSRs, the company acquire MSRs through multiple channels, including flow purchase agreements, the Agency Cash Window co-issue programs and bulk MSR purchases. The company’s Originations business also includes the sourcing, and acquisition of new subservicing clients.
Retail Lending: The company originates forward and reverse mortgage loans directly with borrowers through its retail lending business. The company’s forward lending business benefits from its servicing portfolio by offering rate, and term refinance options to qualified borrowers seeking to lower their mortgage payments, and cash-out refinance options. Depending on borrower eligibility, the company refinances eligible customers into conforming or government-insured products. The company focuses on increasing recapture rates on its existing servicing portfolio to grow this business. The company also originates retail reverse loans to non-Ocwen servicing customers.
Correspondent Lending: The company’s correspondent lending operation purchases forward and reverse mortgage loans that have been originated by a network of approved third-party lenders, under its lending and risk management programs. The company employs an ongoing monitoring and renewal process for participating lenders that includes an evaluation of the performance of the loans they have sold to it. The company performs pre- and post-funding review procedures to ensure that the loans it purchases conform to its requirements and to the requirements of the investors to whom it sells loans. The company focuses on expanding its network of correspondent lenders, and increased participation of its existing relationships.
Wholesale Lending: The company originates reverse mortgage loans through a network of approved brokers. Brokers are subject to a formal approval and monitoring process. The company underwrites all loans originated through this channel consistent with the underwriting standards required by the ultimate investor prior to funding.
MSR Purchases: The company purchases MSRs through flow purchase agreements, the Agency Cash Window co-issue programs and bulk MSR purchases. The Agency Cash Window programs it participates in, and purchases MSRs from, allow mortgage companies and financial institutions to sell whole loans to the respective Agency, and sells the MSR to the winning bidder servicing released. In addition, the company partners with other originators to replenish its MSR through flow purchase agreements.
New Servicing and Subservicing Acquisitions: The company’s enterprise sales department strives to expand its network of servicing and subservicing clients and source new flow and co-issue or subservicing agreements. The company compete as a low-cost provider with its demonstrated expertise to service mortgage assets across borrowers of every credit level, and its recapture capabilities.
Regulations
The company’s business is subject to extensive regulation and supervision by federal, state, local and foreign governmental authorities, including the Consumer Financial Protection Bureau (CFPB), the Department of Justice or the Department of Housing and Urban Development (HUD), the Securities and Exchange Commission (SEC) and various state agencies that license the company’s servicing and lending activities. Accordingly, the company is regularly subject to examinations, inquiries and requests, including civil investigative demands, and subpoenas. The GSEs, Ginnie Mae, the United States Treasury Department, various investors, non-Agency securitization trustees and others also subject it to periodic reviews, and audits.
The company must comply with a large number of federal, state and local consumer protection and other laws and regulations, including, among others, the CARES Act, the Dodd-Frank Wall Street Reform and Consumer Protection Act (the Dodd-Frank Act), the Telephone Consumer Protection Act (TCPA), the Gramm-Leach-Bliley Act, the Fair Debt Collection Practices Act (FDCPA), the Real Estate Settlement Procedures Act (RESPA), the Truth in Lending Act (TILA), the Servicemembers Civil Relief Act, the Homeowners Protection Act, the Home Mortgage Disclosure Act (HMDA), the Federal Trade Commission Act, the Fair Credit Reporting Act, the Equal Credit Opportunity Act, as well as individual state and local laws, and federal and local bankruptcy rules. These laws and regulations apply to all facets of the company’s business, including, but not limited to, licensing, loan originations, consumer disclosures, default servicing, and collections, foreclosure, filing of claims, registration of vacant or foreclosed properties, handling of escrow accounts, payment application, interest rate adjustments, assessment of fees, loss mitigation, use of credit reports, handling of unclaimed property, safeguarding of non-public personally identifiable information about its customers, and the ability of its employees to work remotely.
Rithm Capital Corp. Relationship
The company services loans on behalf of Rithm under various agreements, including traditional subservicing agreements, where Rithm is the legal owner of the MSRs, and in connection with legacy MSR transfers, referred to as Rights to MSRs, (RMSR), where Ocwen retains legal title to the underlying MSRs, but Rithm has generally assumed risks, and rewards consistent with an MSR owner.
Oaktree and MAV Relationship
The company has a strategic alliance with Oaktree in 2020 that it amended in November 2024. The Oaktree relationship included the launch of an MSR investment vehicle (referred to as MAV as the operating company or MAV Canopy as MAV’s parent entity) to scale up the company’s servicing business in a capital efficient manner. Oaktree also invested in its debt, and equity with certain warrants on the company’s common stock. Oaktree, and MAV are deemed related parties to Onity.
History
The company, a Florida corporation, was founded in 1988. It was incorporated in 1991. The company was formerly known as Ocwen Financial Corporation and changed its name to Onity Group Inc. in June 2024.