H&R Block, Inc. (‘H&R Block’) provides help and inspires confidence in its clients and communities everywhere through global tax preparation services, financial products, and small business solutions.
The company blends digital innovation with human expertise and care to help people get the best outcome at tax time, and also be better with money by using its mobile banking app, Spruce. Through Block Advisors and Wave, the company helps small-business owners thrive with year-round bookkeeping, p...
H&R Block, Inc. (‘H&R Block’) provides help and inspires confidence in its clients and communities everywhere through global tax preparation services, financial products, and small business solutions.
The company blends digital innovation with human expertise and care to help people get the best outcome at tax time, and also be better with money by using its mobile banking app, Spruce. Through Block Advisors and Wave, the company helps small-business owners thrive with year-round bookkeeping, payroll, advisory, and payment processing solutions.
On July 11, 2025, the company entered into a Fifth Amended and Restated Credit and Guarantee Agreement, which amended and restated the existing unsecured committed line of credit (CLOC), extended the scheduled maturity date to July 11, 2030, and revised the interest rate table.
Segments
The company provides assisted and do-it-yourself (DIY) tax preparation solutions through multiple channels, including in-person, online, mobile applications, virtual, and desktop software, and distributes H&R Block-branded services and products, including those of the company’s bank partners, to the general public primarily in the United States (U.S.), Canada, and Australia. Tax returns are either prepared by H&R Block tax professionals in one of its company-owned or franchise offices, virtually, or via an online review, or prepared and filed by its clients through the company’s DIY tax solutions. The company also offers small business solutions through its company-owned and franchise offices, including in-person, online, and virtual, as well as online through Wave. The company reports a single segment that includes all of its continuing operations.
Tax Preparation Services
Assisted income tax return preparation and related services are provided by tax professionals via a system of retail offices operated directly by the company or the company’s franchisees. These tax professionals provide assistance to clients either in person or virtually in a number of ways. Clients can come into an office, digitally ‘drop off’ their documents for their tax professional, approve their return online, or have a tax professional review a return they prepared themselves through Tax Pro Review.
The company’s online software may be accessed through its website at www.hrblock.com or in a mobile application, while its desktop software may be purchased online and through third-party retail stores. The company’s generative AI-powered technology, AI Tax Assist, and human help are offered to clients who prepare a paid DIY online return at no additional charge.
Assisted tax returns are covered by the company’s 100% accuracy guarantee, whereby it will reimburse a client for penalties and interest attributable to an H&R Block error on a tax return. DIY tax returns are also covered by its 100% accuracy guarantee.
The company offers franchises as a way to expand its presence in certain geographic areas. In the U.S., its franchisees pay the company approximately 30% of gross tax return preparation and related service revenues as a franchise royalty.
Other Offerings
During fiscal year 2025, the company also offered U.S. clients a number of additional services, including Refund Transfers (RT), the company’s Peace of Mind Extended Service Plan (POM), H&R Block Emerald Prepaid Mastercard (Emerald Card), Spruce, H&R Block Emerald Advance (EA) term loans, Tax Identity Shield (TIS), Refund Advances (RA), and small business financial solutions. For the company’s Canadian clients, it also offers POM, H&R Block's Instant Refund, H&R Block Pay With Refund, and small business financial solutions.
Refund Transfers: RTs enable clients to receive their tax refunds by their chosen method of disbursement and include a feature enabling clients to authorize payment of their tax preparation and related fees from their tax refunds. Depending on circumstances, clients may choose to receive their RT funds by a load to their Emerald Card, a deposit to their Spruce spending account, by receiving a check, or by direct deposit to an existing account. RTs are available to U.S. clients and are frequently obtained by those who do not have bank accounts into which the Internal Revenue Service (IRS) can direct deposit their refunds, like the convenience and benefits of a temporary bank account for receipt of their refund, and/or prefer to have their tax preparation fees paid directly out of their refunds. RTs are offered through the company’s relationship with its bank partner. The company offers a similar program, H&R Block Pay With Refund, to its Canadian clients through a Canadian chartered bank.
Peace of Mind Extended Service Plan: The company offers POM to U.S. and Canadian clients who obtain assisted tax preparation services, whereby it represents its clients if they are audited by a taxing authority, and assumes the cost, subject to certain limits, of additional taxes owed by a client resulting from errors attributable to H&R Block. The additional taxes paid under POM have a cumulative limit of $6,000 for U.S. clients and $3,000 CAD for Canadian clients with respect to the federal, state/provincial, and local tax returns prepared for applicable clients during the taxable year protected by POM.
H&R Block Emerald Prepaid Mastercard and Spruce: The Emerald Card and Spruce debit cards can be used for everyday purchases and ATM withdrawals anywhere Debit Mastercard (Mastercard is a registered trademark of Mastercard International Incorporated) is accepted. Clients can receive their tax refunds and RT funds, and direct EA or RA proceeds directly onto an Emerald Card or into their Spruce spending account offered through the company’s bank partner. Additional funds can be added to the Emerald Card and to Spruce year-round, such as through direct deposit or at participating retail reload providers. The Emerald Card and Spruce debit card can be added to clients' mobile wallets. The company distributes the Emerald Card and the Spruce debit card issued by its bank partner.
H&R Block Emerald Advance Term Loans: EA term loans are offered by the company’s bank partner to clients, in November and December, in amounts of $350 to $1,300. EA term loans are interest-bearing, with principal and interest due in full on March 31, and there are no annual fees or required monthly payments.
Tax Identity Shield: The company’s TIS program offers clients assistance in helping protect their tax identity, and access to services to help restore their tax identity, if necessary. Protection services include a daily scan of the dark web for personal information, a monthly scan for the client's social security number in credit header data, notifying clients if their information is detected on a tax return filed through H&R Block, and obtaining additional IRS identity protections when eligible.
Refund Advance Loans: RAs are interest-free loans offered by the company’s bank partner, which are available to eligible U.S. assisted clients in company-owned and participating franchise locations, including virtual clients, in January and February. In tax season 2025, RAs were offered in amounts of $250, $500, $750, $1,250, and $4,000, based on client eligibility as determined by its bank partner.
H&R Block's Instant Refund: The company’s Canadian operations advance refunds due to certain clients from the Canada Revenue Agency (CRA), for a fee. The fee charged for this service is mandated by federal legislation administered by the CRA. The client assigns to the company the full amount of the tax refund to be issued by the CRA, and the refund amount is then sent by the CRA directly to the company.
Small Business Financial Solutions: The company’s Block Advisors small business certified tax professionals provide small businesses with financial expertise in taxes, bookkeeping, and payroll through its office network, including in-person, online, and virtual. Wave provides small business owners with an online solution to manage their finances, including payment processing, payroll, and bookkeeping services.
Seasonality
Because the majority of the company’s clients file their tax returns during the period from February through April in a typical year, a substantial majority of its revenues from income tax return preparation and related services and products are earned during this period. As a result, the company generally operates at a loss through the first two quarters of its fiscal year (year ended June 30, 2025).
Service Marks and Trademarks
The company has made a practice of offering its services and products under service marks and trademarks and of securing registration for many of these marks in the U.S. and other countries where the company’s services and products are marketed. The company considers these service marks and trademarks, in the aggregate, to be of material importance to its business, particularly its businesses providing services and products under the ‘H&R Block’ brand. The initial duration of the U.S. federal trademark registrations is 10 years.
History
H&R Block, Inc. was founded in 1955. The company was incorporated in 1955 under the laws of the State of Missouri.