HP Inc. (HP) operates as a global technology leader and creator of solutions that enable people to bring their ideas to life and connect to the things that matter most. Operating in more than 170 countries, HP delivers innovative and sustainable devices, services and subscriptions for personal computing, printing, 3D printing, hybrid work, gaming and other related technologies.
The company’s high-performing product portfolio includes HP’s new line of AI PCs and workstations built with the compu...
HP Inc. (HP) operates as a global technology leader and creator of solutions that enable people to bring their ideas to life and connect to the things that matter most. Operating in more than 170 countries, HP delivers innovative and sustainable devices, services and subscriptions for personal computing, printing, 3D printing, hybrid work, gaming and other related technologies.
The company’s high-performing product portfolio includes HP’s new line of AI PCs and workstations built with the computing power to enable local AI processing for enhanced performance and features, as well as intelligent print features incorporated into its home, office and graphics solutions.
The company’s broad range of security capabilities are designed to protect an increasingly distributed user base through security enhanced PCs and printers, hardware-enforced endpoint security software (for both HP and non-HP PCs), and endpoint security services. The company’s security solutions provide layered resiliency using enhanced features, such as containment and isolation technology, as well as the use of AI deep-learning to identify and remove malware threats.
Segments
The company operates through three segments: Personal Systems, Printing and Corporate Investments.
Personal Systems
Personal Systems offers desktops, notebooks, and workstations (including HP’s portfolio of AI PCs and workstations), thin clients, retail point-of-sale (POS) systems, displays, hybrid systems, software, solutions, including endpoint security and services. Personal Systems includes support and deployment, configurations and extended warranty services and maintains multi-operating system and multi-architecture strategies using Microsoft Windows and Google Chrome operating systems, and predominantly uses processors from Intel, AMD, and NVIDIA.
Personal Systems groups its global business capabilities into the following business units when reporting business performance:
Commercial PS consists of endpoint computing devices and hybrid systems, for use by enterprise, public sector (which includes education), and small- and medium-sized business (SMB) customers. These devices include the company’s Pro and Elite commercial PC portfolio, its Z line of workstations, thin clients, retail POS systems, and HP’s Dragonfly and Chromebook PCs. HP offers a range of secure services and solutions to commercial customers to help them manage the lifecycle of their PCs and mobility installed base.
Consumer PS consists of devices, accessories and services which are optimized for consumer usage, focusing on gaming, learning and working remotely, consuming multi-media for entertainment, managing personal life activities, sharing information and staying connected, informed, and secure. These devices include the company’s new Omni consumer PC portfolio, the Omen and Victus gaming lines, and HP’s Spectre, Envy, Pavilion and Chromebook PCs.
Printing
Printing provides consumer and commercial printer hardware, supplies, services and solutions. Printing is also focused on Graphics and 3D Printing and Personalization in the commercial and industrial markets. The company’s global business capabilities within Printing are described below:
Office Printing Solutions delivers HP’s security enhanced office printers, supplies, services, and solutions to SMBs, public sector and large enterprises. It also includes Original Equipment Manufacturer (OEM) hardware and solutions.
Home Printing Solutions delivers innovative and security enhanced printing products, supplies, services and solutions for the home, home business and micro business customers utilizing both HP’s Ink and Laser technologies.
Graphics Solutions delivers large-format, commercial and industrial solutions and supplies to print service providers and packaging converters through a wide portfolio of printers and presses.
3D Printing & Personalization offers a portfolio of additive manufacturing solutions and supplies to help customers succeed in their additive and digital manufacturing journey. HP offers complete solutions in collaboration with an ecosystem of partners.
Printing groups its global business capabilities into the following business units when reporting business performance:
Commercial Printing consists of office printing solutions, graphics solutions and 3D printing and personalization, excluding supplies;
Consumer Printing consists of home printing solutions, excluding supplies; and
Supplies comprises a set of highly innovative consumable products, ranging from ink and laser cartridges to media, industrial graphics supplies and 3D printing and personalization supplies, for recurring use in consumer and commercial hardware.
Corporate Investments
Corporate Investments includes certain business incubation and investment projects.
Competition
Personal Systems: The company’s primary competitors are Acer Inc., Apple Inc., ASUSTeK Computer Inc., Dell Inc., Huawei Technologies Co., Ltd., Lenovo Group Limited, Logitech International S.A., Microsoft Corporation, Samsung Electronics Co., Ltd., and Toshiba Corporation.
Printing: The company’s primary competitors include Brother Industries, Ltd., Canon Inc., Lexmark International, Inc., Pantum, Seiko Epson Corporation, The Ricoh Company Ltd., and Xerox Corporation Ltd.
Sales, Marketing and Distribution
The company’s customers are organized by consumer and commercial groups, and purchases of HP products, solutions and services may be fulfilled directly by HP or indirectly through a variety of partners, utilizing their own physical or internet stores or an omnichannel combination of the two, including:
retailers that sell its products to the public focusing on consumers and SMBs;
resellers that sell its products and services, frequently with their own value-added products or services, to targeted customer groups;
distribution partners that supply its products and solutions to resellers and retailers in certain geographies; and
system integrators and other business intermediaries that provide various levels of services, including systems integration work and as-a-service solutions, and typically partner with us on client solutions that require its products and services.
Manufacturing and Materials
The company utilizes outsourced manufacturers (OMs) around the world to manufacture HP-designed products to maintain flexibility in its supply chain and manufacturing processes. The company also manufactures finished products from components and sub-assemblies that it acquires from a wide range of vendors.
The company utilizes two primary methods of fulfilling demand for products: building products to order and configuring products to order. Building products to order maximizes manufacturing and logistics efficiencies by producing high volumes of basic product configurations. Alternatively, configuring products to order enables products to match a customer’s hardware and software customization requirements.
Like other participants in the information technology (IT) industry, the company ordinarily acquires materials and components through a combination of blanket and scheduled purchase orders to support its demand requirements for periods averaging 90 to 120 days.
Intellectual Property
As of October 31, 2024, the company worldwide patent portfolio included over 22,000 patents which expire at various dates, generally 20 years from their original filing dates.
Seasonality
The company experiences some seasonal trends in the sale of its products and services.
History
The company was founded in 1939. It was incorporated in 1947 under the laws of the state of California. The company was formerly known as Hewlett-Packard Company and changed its name to HP Inc. in 2015.