The Gap, Inc. offers apparel, accessories, and personal care products for men, women, and children.
The company is an omni-channel retailer, with sales to customers both in stores and online, through company-operated and franchise stores, websites, and third-party arrangements. As of February 1, 2025, the company had Company-operated stores in the United States, Canada, Japan, and Taiwan. In fiscal 2022, the company signed agreements with a third party, Baozun Inc. (‘Baozun’), to operate Gap Ch...
The Gap, Inc. offers apparel, accessories, and personal care products for men, women, and children.
The company is an omni-channel retailer, with sales to customers both in stores and online, through company-operated and franchise stores, websites, and third-party arrangements. As of February 1, 2025, the company had Company-operated stores in the United States, Canada, Japan, and Taiwan. In fiscal 2022, the company signed agreements with a third party, Baozun Inc. (‘Baozun’), to operate Gap China and Gap Taiwan (‘Gap Greater China’) stores and the in-market website as a franchise partner. On January 31, 2023, the Gap China transaction closed with Baozun. The Gap Taiwan operations will continue to operate as usual until regulatory approvals and closing conditions are met.
The company has franchise agreements to operate Old Navy, Gap, Banana Republic, and Athleta throughout Asia, Europe, Latin America, the Middle East, and Africa. Under these agreements, third parties operate, or will operate, stores and websites that sell apparel and related products under its brand names. The company also has licensing agreements with licensees to sell products using its brand names.
In addition to operating in the specialty, outlet, online, and franchise channels, the company uses its omni-channel capabilities to bridge the digital world and physical stores. The shopping experience is further enhanced by its omni-channel services, including buy online pick-up in store, order-in-store, and ship-from-store, as well as enhanced mobile-enabled experiences, which allow its customers to shop seamlessly across its brands and channels. The company’s brands have shared investments in supply chain and inventory management, which allows it to optimize efficiency and responsiveness in its operations.
Old Navy: Old Navy is a North American value apparel brand that makes on-trend fashion accessible to everyone. The brand democratizes style through its combination of on-trend product, consistent quality, and affordable pricing. Old Navy is committed to creating a frictionless and delightful shopping experience across stores, online, and convenient omni-channel capabilities.
Gap: Gap is a globally recognized icon of casual American style. Gap champions originality by creating loved essentials and delivering culturally-relevant experiences that celebrate individuality. Gap is an adult apparel and accessories brand that also offers GapKids, babyGap, Gap Maternity, GapBody, and GapFit collections. The brand also serves value-conscious customers with exclusively designed collections for Gap Outlet and Gap Factory Stores. Gap is the company’s namesake brand and connects with customers in Company-operated and franchise retail locations globally, online, and through licensing partnerships.
Banana Republic: Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expertly crafted collections and experiences to inspire and enrich their journeys. Banana Republic connects with customers in Company-operated and franchise retail locations globally, and online.
Athleta: Athleta is a premium performance lifestyle brand that empowers women and girls to build confidence, strength, and belonging through movement – igniting the Power of She. Athleta integrates technical features and innovative design to support all the ways she moves – from yoga and training to travel and recovery. Athleta's versatile performance apparel is designed for women by women, with inclusivity at its core. Athleta apparel is available at Company-operated stores across the U.S. and Canada, franchise retail locations globally, and online.
Old Navy, Gap, Banana Republic, and Athleta each have a private label credit card program and a co-branded credit card program through which customers receive benefits. Private label and co-branded credit cards are provided by a third-party financing company, with associated revenue sharing arrangements reflected in the company operations. The company also has an integrated loyalty program across the U.S. and Puerto Rico.
Product Development
The company designs, develops, markets, and sells a wide range of apparel and accessory products reflecting a mix of basics and fashion items based on widely accepted fashion trends, striving to bring product to market quickly and provide unrivaled value to customers. The company is committed to pursuing technology and product innovation that support its sustainability efforts while also delivering great quality products to its customers. The company’s product teams research, test, and iterate each season to deliver the latest styles in fabrics and silhouettes that are made to last while remaining conscious of the types of materials being sourced and the suppliers they work with. The company leverages feedback and purchasing data from its customer database, along with market trend insights, to guide its product and merchandising decision-making.
Marketing and Advertising
The company uses a variety of marketing and advertising mediums to drive brand health, customer acquisition, and engagement.
Merchandise Vendors
The company purchases private label and non-private label merchandise from over 200 vendors. The company’s vendors have factories in about 30 countries. The company’s two largest vendors accounted for approximately 9 percent and 8 percent of the dollar amount of its total fiscal 2024 purchases.
Seasonality
The company’s business typically follows a seasonal pattern, with sales peaking during the end-of-year (year ended February 1, 2025) holiday period.
Trademarks and Service Marks
The company owns the material trademarks used in connection with the marketing, distribution, and sale of its products, domestically and internationally, where its products are currently sold or manufactured. The company’s major trademarks include the Old Navy, Gap, Banana Republic, and Athleta trademarks and service marks, and certain other trademarks and service marks. The company has obtained and continues to maintain registrations for these marks in the United States, Canada, Mexico, the United Kingdom, the European Union, Japan, China, and numerous other countries throughout the world. In addition, the company owns domain names for its primary trademarks and numerous copyright registrations. The company intends to continue to strategically register, both domestically and internationally, trademarks, domain names, and copyrights.
Franchise and Licensing
The company has franchise agreements to operate Old Navy, Gap, Banana Republic, and Athleta in about 40 countries around the world. Under these agreements, third parties operate, or will operate, stores and websites that sell apparel and related products under its brand names. The company also has licensing agreements with licensees to sell products using its brand names.
Research and Development
The company’s research and development expenses recorded were $40 million in fiscal 2024.
History
The Gap, Inc. was founded in 1969. The company was incorporated in the state of California in 1969 and was reincorporated under the laws of the state of Delaware in 1988.