Vodafone Group Public Limited Company operates as a European and African telecommunications company transforming the way its customers live and work through its technology, platforms, products and services.
The company provides mobile and fixed services to over 275 million customers in 15 countries and has over 51 million FinTech users. Through the company's joint ventures and associates, it serves a further 66 million customers and 37 million FinTech users across five countries. The company al...
Vodafone Group Public Limited Company operates as a European and African telecommunications company transforming the way its customers live and work through its technology, platforms, products and services.
The company provides mobile and fixed services to over 275 million customers in 15 countries and has over 51 million FinTech users. Through the company's joint ventures and associates, it serves a further 66 million customers and 37 million FinTech users across five countries. The company also partners with mobile networks in over 40 countries outside its footprint. The company's portfolio of local markets is supported by corporate services and shared operations, which deliver benefits through scale and standardisation.
The company's business comprises infrastructure assets, shared operations, growth platforms, and retail and service operations. The company's retail and service operations are split across three broad business lines: Vodafone Business, Europe Consumer, and Africa Consumer.
Core connectivity products and services, in fixed and mobile, account for the majority of its revenue. However, the company's portfolio also includes high return growth areas that leverage and complement its core connectivity business, such as digital services, the Internet of Things ('IoT'), and financial services. The company markets and sells through digital and physical channels.
The company operates in growing markets, where it holds strong positions with good local scale. The company has a sustainable and predictable financial profile, and has compelling structural drivers in Vodafone Business, Africa, and in the company's portfolio of investments.
The company provides mobile and fixed services to over 340 million customers, partners with mobile networks in over 40 more, and has one of the world's largest IoT platforms.
Customers
The company is committed to deepening engagement with its customers to develop long-term, valuable, and sustainable relationships. It has hundreds of millions of customers across the company's global footprint, from individual consumers to large multinationals.
Suppliers
The company partners with over 8,000 suppliers to deliver the products and services that it needs to execute its strategy and connect its customers around the globe. These range from start-ups and small businesses to large multinational companies.
Strategy
The company's strategy is based on core principles, including: acting as an enabler for the business; being proactive, risk and threat-led, supported by data-driven decisions, automation, and digitalisation; building and assuring security in all products and services; and simplifying architecture through partnership with key suppliers.
In the past year, the company has been redeveloping its strategy based on changes in the internal and external environment. This takes account of future threats and changes in technology, so it remains fit for purpose over the next five years and beyond. The updated strategy consists of five main areas:
Dynamic Trust, Identity, and Insider: Through robust tooling and processes, the company aims to ensure the right people can access the right information at the right time.
Proactive Health and Real-time Response: The next generation of the company's detection and response capability uses advanced analytics and automation to expand its capabilities.
Cyber Health and Adaptive Risk Method ('CHARM'): The company provides a view of its security risk that adapts to change and is quantified to make better risk decisions.
Securing Networks, Products, & Services: New technologies are harnessed securely, and products and solutions are designed with security in mind. The company enables secure connectivity through an end-to-end operating model for telecoms security.
Supplier and Society Ecosystem: The company embeds and seeks to drive good security practices across its suppliers. It partners and collaborates widely to achieve good security outcomes for its customers and society.
History
Vodafone Group Public Limited Company was incorporated under English law in 1984.