Old Mutual Limited operates as a financial services and insurance company that operates in multiple sectors, including life and savings, banking, lending, asset management, insurance, and wealth management.
Business Segments
Th company operates through Mass and Foundation Cluster, Personal Finance and Wealth Management, Old Mutual Investments, Old Mutual Corporate, Old Mutual Insure, Old Mutual Africa Regions, and Other Group Activities segments.
Mass and Foundation Cluster
This segment embr...
Old Mutual Limited operates as a financial services and insurance company that operates in multiple sectors, including life and savings, banking, lending, asset management, insurance, and wealth management.
Business Segments
Th company operates through Mass and Foundation Cluster, Personal Finance and Wealth Management, Old Mutual Investments, Old Mutual Corporate, Old Mutual Insure, Old Mutual Africa Regions, and Other Group Activities segments.
Mass and Foundation Cluster
This segment embraces Life and Savings, as well as Banking and Lending sectors. It targets low-income and lower-middle-income markets, offering essential financial products. These products can be grouped into four categories: risk, such as funeral cover; savings; lending options; and transactional products.
Personal Finance and Wealth Management
This segment is intended for the middle-income market with holistic financial services, covering long-term savings, investment, income, and risk products. Additionally, it caters to high-income individuals through comprehensive wealth management solutions, including investments and financial advisory services.
Old Mutual Investments
This segment operates through three categories: listed asset management, which includes Futuregrowth, Marriott, and Old Mutual Investment Group; unlisted investments through Old Mutual Alternative Investments; and a proprietary risk and investment segment under Specialised Finance.
Old Mutual Corporate
This segment focus on Life and Savings, which provides consulting and risk services primarily to employee-sponsored retirement and benefit funds.
Old Mutual Insure
This segment offers non-life insurance products, which delivers services through diverse channels, such as Retail, IWYZE, Specialty, and strategic partnerships, ensuring wide coverage and accessibility for customers.
Old Mutual Africa Regions
This segment operates in 12 countries across Southern, East, and West Africa, providing integrated Life and Savings, Property and Casualty insurance, Banking and Lending services, and Asset Management solutions.
Other Group Activities
This segment handles shareholder investment assets, associated returns, and third-party loans.
Business Strategy
The company's business strategy is rooted in maximizing customer satisfaction and ensuring sustainability through responsible financial practices. The company places a strong emphasis on innovative financial solutions catered to various market segments, recognizing that diverse consumer bases require tailored services. This differentiation not only enhances customer trust but also positions the company as a leader in the financial services sector.
Emphasizing financial inclusion, the company seeks to offer wide-reaching access to financial products, reinforcing its commitment to uplifting economically disadvantaged communities. In pursuing this goal, the company seeks partnerships that enhance product delivery and expand its market footprint without compromising on service quality. Additionally, the company actively invests in digital transformation for improving service delivery and user experience, particularly as consumer preferences shift toward online solutions.
The company's strategy is defined by continuous improvement of operational efficiencies across all its segments. The commitment to ethical business practices and corporate governance ensures that all operations are not only compliant with local and international regulations but are also socially responsible.
Lastly, the company remains agile in adapting to changing market dynamics, ensuring robust risk management practices that mitigate potential challenges. The company is determined to remain a resilient and responsive entity in the economic landscape, allowing it to sustain its growth trajectory in the coming years.
Products and Services
The company provides an extensive range of products and services designed to meet the diverse needs of its customer base.
Life Insurance Products: Offering various life insurance policies, the company provides coverage that ensures financial protection against unforeseen events. Products include whole life, term life, and burial policies.
Savings Products: Emphasizing the importance of saving for the future, the company offers various savings plans that help customers build wealth over time, such as tax-free savings accounts.
Investment Solutions: The company provides investment management services catered to individual and corporate clients, offering diverse portfolios that align with different risk appetites.
Wealth Management Services: This includes tailored investment advice, comprehensive financial planning, and risk assessment for high-net-worth individuals.
Corporate Solutions: Catering to organizations, these solutions encompass group life insurance, employee benefits, and retirement fund management services.
Banking and Lending Services: The company provides personal loans, mortgages, and banking services, facilitating financial support for its customers.
Non-Life Insurance: This includes various non-life insurance products, such as property insurance, automotive insurance, and health coverage provided through the company, ensuring comprehensive protection for individuals and businesses.
Geographical Markets
Th company operates extensively across multiple geographical regions, focusing mainly on Africa. The company has a deep market presence in Southern Africa, with a significant footprint in countries, such as South Africa, Namibia, and Botswana. Its operations extend to East African nations, such as Kenya and Uganda, as well as West African countries, including Nigeria and Ghana.
Customers
The company serves a diverse customer base, including individuals across various socio-economic backgrounds, from low-income individuals seeking basic insurance cover to high-net-worth individuals who require comprehensive wealth management services. The company works with businesses, providing corporate insurance solutions, employee benefits, and other essential financial services.
The exact number of customers served fluctuate, but the company consistently engages with millions annually through its extensive array of financial products and services, thereby cementing its position as a trusted financial partner.
Sales and Marketing
The company utilizes a multi-channel marketing strategy encompassing traditional and digital platforms. Its sales approach combines direct marketing, partnerships with intermediary brokers, and financial advisors, along with a strong digital presence that includes online campaigns and social media engagement.
The company invests in customer relationship management (CRM) systems and analytics to personalize marketing efforts, ensuring aligned communications that resonate with diverse customer segments. By leveraging current technology and maintaining a presence in key marketplaces, the company ensures broad access to its services while enhancing its promotional strategies.
History
Old Mutual Limited was founded in 1845. The company was incorporated in 2017.