accesso Technology Group plc (accesso) operates as a global provider of integrated technology solutions focused on improving the guest experience in the leisure and entertainment markets.
Business Segments
The company operates through Ticketing and Distribution, Guest Experience, and Digital Professional Services segments. Each segment contains specialized products and services designed to address the unique needs of the entertainment and venue industries.
Ticketing and Distribution
This seg...
accesso Technology Group plc (accesso) operates as a global provider of integrated technology solutions focused on improving the guest experience in the leisure and entertainment markets.
Business Segments
The company operates through Ticketing and Distribution, Guest Experience, and Digital Professional Services segments. Each segment contains specialized products and services designed to address the unique needs of the entertainment and venue industries.
Ticketing and Distribution
This segment is characterized by several sophisticated products:
accesso Passport: A comprehensive ticketing suite that uses proprietary technology to optimize online ticket sales through effective up-selling and cross-selling strategies.
accesso Siriusware: A suite that encompasses ticketing, admissions, memberships, reservations, resource scheduling, and retail operations.
accesso ShoWare: This solution enhances box office, eCommerce, and mobile sales, providing the tools necessary for effective ticket distribution.
Ingresso: A consolidated platform enabling venues to efficiently distribute tickets via multiple channels to expand reach.
accesso Paradox: Tailored specifically for the ski industry, it integrates ticketing, passes, snow school management, and retail operations.
accesso Horizon: Focused on visitor management, it offers advanced capabilities for guest engagement and operational streamlining.
Guest Experience
This segment focuses on enhancing visitor interactions:
accesso LoQueue: A virtual queuing solution designed to minimize wait times and enhance guest satisfaction.
Mobile Applications: These platforms enable real-time, personalized interactions, further engaging customers during their venue experience.
accesso Freedom: A recently launched point-of-sale system that integrates food and beverage, retail sales, and eCommerce functionalities.
Digital Professional Services
This segment provides custom digital experiences, this segment aims to transform guest relationships through mobile development and seamless integration with the company's solutions.
Business Strategy
The company maintains a clear focus on innovation and customer partnerships. Its strategy emphasizes the development of next-generation technology solutions that allow entertainment venues to thrive in an increasingly competitive landscape.
Seasonality
Seasonality impacts the company’s business operations, with peak demand often aligned with holidays and travel seasons. This effect is particularly evident in sectors like theme parks and other recreational venues where visitor numbers shift based on time of year
Customers
The company serves a diversified customer base spanning venues, such as theme parks, aquariums, cultural attractions, and live entertainment destinations.
Sales and Marketing
The company employs a multi-faceted approach to marketing and sales, engaging in direct sales, strategic partnerships, and online channels to reach its diverse customer base. The company invests in targeted marketing initiatives aimed at showcasing its comprehensive product range and demonstrating the value of its solutions.
History
The company was incorporated in 2000. The company was formerly known as Lo-Q plc and changed its name to accesso Technology Group plc in November 2013